As a Customer Success Manager, you are the front line in enabling everyone on the planet access to financial markets. Youβll work with our partners (customers) from contract signature through renewal, ensuring they have a positive experience leading to successful outcomes. This role supports Alpacaβs B2B offerings -- you will help customers to launch US securities and crypto trading apps around the world.
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USD/year
The Customer Success team plays a critical role in helping customers achieve meaningful outcomes through our products and services. As a Growth Customer Success Manager, you will be responsible for managing a large portfolio of small and mid-sized business clients. Youβll act as a strategic advisor, ensuring customers realize the full value of Juniper Square as they grow.