Remote Customer service Jobs • Tableau

This role will help combat fraud and abuse on our communications platform and requires a curious, analytical and quick thinking individual to join the global Fraud Operations team. You will utilize a variety of tools to prevent, respond and mitigate instances of fraud and abuse across all of our products, protecting our customers and our platform. Twilio operates on a 24/7 model, so the ability to work weekends and holidays (as needed) is required.

As a Manager, Customer Success you are the day-to-day client partner and analyst coach, ensuring deliverables address key business questions and result in strong client satisfaction. You confidently manage data, and you care about finding answers for your clients. You'll constantly seek to learn new things and lean into new capabilities.