Associate Director Consumer Panel Customer Success

As the retail landscape continues to evolve, the line between online and offline shopping is increasingly blurred. At NielsenIQ, they recognize the growing importance of the omni shopper and the impact this shift is having on the expansion of the e-Commerce space. Consumer Panel Consultants play a critical role at NielsenIQ by helping clients maximize the value of our consumer panel data.

In this role, you’ll serve as a subject matter expert, guiding clients through informed business decisions by delivering consulting, analysis, and actionable insights. You’ll support both subscription-based clients and provide expertise on ad-hoc deliverables. You will simplify and visualize data, translating complex metrics into compelling narratives with insightful callouts and actionable recommendations. Driving customer satisfaction through relevant, impactful analysis and insights is crucial.