A-XEN

We are seeking a friendly, detail-oriented, and highly communicative Patient Account Specialist to join our team. This role is responsible for reviewing patient accounts, handling billing inquiries, and assisting patients with payments and insurance-related concerns. You will play a key role in ensuring a positive patient experience while supporting the financial health of our practice.

Accountable for monitoring the status of medical claims, thoroughly investigating rejections and denials, and diligently documenting related account activities. Tasked with the critical responsibility of posting adjustments and managing collections for a diverse range of payers, including Medicare, Medicaid, Medicaid Managed Care, commercial insurance, and Workers' Compensation. Requires a deep understanding of various eligibility requirements and payment methodologies.