The role is in charge of facilitating, posting and clearing all third party customer payments for the entities in scope. Provide accurate and up to date financial information to both internal and external parties on an established regular basis as well as in response to ad-hoc requests. Facilitate dispute resolution and maintain clean and up-to-date account balances through inter-departmental cooperation.

We are on the hunt for some detail-oriented, curious, and hard-working people to join our team as a Billing Specialist. The Billing Specialist is responsible for the accurate and timely execution of the company’s billing processes, ensuring sales invoicing is completed in line with customer agreements and internal standards. This role contributes to the overall financial health and operational effectiveness of the organization by helping ensure revenue is recognized, collected, and reported efficiently.

The role involves facilitating, posting, and clearing third-party customer payments. You'll provide accurate financial information to internal and external parties and resolve disputes. Cooperation across departments is essential to maintain clean balances and improve finance processes through root cause analysis.

Manage timely processing of invoices for merchants and affiliate partners and review invoices for accuracy. Manage cash applications and billing adjustments, as well as maintain an accurate AR aging. Manage timely processing of customer refunds. Work closely with CSMs to inquire about merchant deal sensitivities, obtain escalation contacts, and potentially learn other helpful information about the merchant. Work cross functionally to streamline processes and implement automation as it relates to AR.