Similar Jobs
See allMember Care Advocate (MCA) - November Cohort
Included Health
US
Customer Service
Healthcare
Communication
Member Advocate (Employee Benefits)
IMA Financial Group
US
Customer Service
Employee Benefits
Insurance
New Member & Provider Care Specialist
Oscar Health
US
Customer Support
Healthcare
Communication
Employee Benefits Customer Service Representative
Foundation Risk Partners
US
Customer Service
Insurance
Salesforce
Customer Care Representative
Judi Health
US
Customer Service
Healthcare
PBM
About Sidecar Health:
- Redefining health insurance to make healthcare affordable and accessible for everyone.
- Driven team with backgrounds as tech leaders, policy makers, and healthcare professionals.
About the Role:
- Be the voice members turn to for help understanding their Benefit Amount and navigating their plan.
- Handle inbound calls, chats, and tickets with empathy and efficiency.
- Front-line role where great service shapes how members experience healthcare.
What You'll Bring:
- People-first communicator who listens with empathy and answers questions clearly.
- Detail-oriented problem solver who helps members navigate their plan creatively.
- Adaptable and resilient in a fast-moving startup environment.
Sidecar Health
Sidecar Health is redefining health insurance to make excellent healthcare affordable and accessible for everyone. Their team consists of passionate individuals from backgrounds including tech leaders, policy makers, and healthcare professionals, all driven to fix a broken system.