Philippines
4w PTO
As a Customer Support Advocate at Ignition, you will be the primary point of contact for our clients, managing customer communications from the initial request to its resolution. You'll play a vital role in scaling our support function, maintaining knowledge base resources, enhancing processes, and collaborating closely with teams across the business. The role primarily supports the AMER timezone, requiring work between 10:00 PM – 6:00 AM PH Time, Tuesday through Saturday.