Provide technical and organizational support to clients throughout the integration process and post-launch.
Escalate complex technical issues to L2 Support and Development teams, ensuring timely investigation and resolution.
Communicate with clients through voice calls, tickets, chats, and other business communication channels.
Coinspaid Dev is the engineering brand behind Coinspaid, providing technology and R&D expertise for blockchain infrastructure. With over 120 engineers and 11 years of industry experience, the company operates across more than 20 blockchain networks.
Lead client demos and scope integration needs for game partners.
Troubleshoot API integrations using JSON, webhooks, and logs.
Act as the hub between clients, Business Development, and Engineering.
Xsolla is a global game commerce company providing payment tools and services, partnering with Valve, Twitch, and Ubisoft. It operates worldwide with offices in LA, Berlin, and Seoul, supporting creators across 200+ geographies and 130 currencies.
Serve as technical owner for assigned accounts, building trusted relationships and leading technical narratives.
Design, oversee, and execute scalable integrations across PAR's product stack, using tools like Postman.
Coordinate cross-functionally with product, engineering, and support to resolve escalations and drive customer success.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants across 110+ countries. With a culture of 'Better Together', they offer unified customer experience solutions and value collaboration and innovation.
Own vendor integrations from first call to production, including payments, cards, data, and identity, managing technical diligence and client relationships.
Write clear PRDs and context documents that engineers love, break epics into testable stories, and coordinate across multiple teams.
Design first-draft screens in Figma, build HTML prototypes, and create tooling including AI agent skills to automate repeated PM work.
Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup that provides modern digital banking products for community banks and credit unions. The company is well-funded with a remote-first culture and a small, collaborative team.
Partner with Business Development to develop solution strategies and relationships that win business in your focus market.
Understand the product and transit agency world deeply to connect the two and solve real problems for agencies.
Shape solutions that show agencies what they gain from our open platform and what's genuinely different about working with Masabi.
Masabi builds fare collection platforms that allow riders to seamlessly buy and present tickets for public transport via mobile, ticket machines, or bank cards. Their Justride platform is used in over 250 locations globally, and they foster a culture of innovation, openness, and trust with a focus on making transit fair and accessible.
Own technical customer layer for enterprise API integrations, from implementation to launch to optimization.
Work directly with major API customers, influencing product and engineering decisions.
Build the technical integration and support function for APAC from the ground up.
Nuitée builds the API backbone for the global travel industry, enabling seamless connectivity between travel businesses. Founded in 2017, it has grown into a global infrastructure provider trusted by industry leaders like Hopper, Google, and Uber.
Investigate real product, integration, and configuration issues by reproducing problems and testing hypotheses.
Work with APIs, HTTP, browser behavior, cloud integrations, and logs to understand how systems connect.
Own the customer's experience by communicating clearly and collaborating with Product and Engineering teams.
Sprinto is an autonomous trust platform that centralizes compliance, audit, and risk management via AI-driven automation. Founded in 2020 and trusted by over 4,000 organizations, Sprinto is a fully remote, ownership-driven team with a focus on learning and impact.
Perform data and software integrations with customers, including SIS, Active Directory, and API setups.
Communicate with clients throughout setup to ensure successful integration and provide data validation guidance.
Act as a subject matter expert on integrations and update stakeholders on project milestones.
Raptor provides SaaS and mobile technology for school safety, serving 60,000 schools in 55 countries. They value innovation and customer collaboration, offering a remote-first culture with mentorship and career growth opportunities.
You will be the technical troubleshooter helping customers unblock issues and debug integration problems.
You will respond to support tickets, own issues from investigation to resolution, and collaborate with Customer Success Managers.
You will build and maintain a knowledge base, track support patterns, and proactively help customers avoid pitfalls.
EULER is an AI-native PRM for modern partnership teams, replacing manual work and making partner revenue scalable. The company grew 600% YoY, serves industry leaders like Anthropic and Starlink, and has a fast-moving, intentional culture focused on delivering real value.
Independently configure, maintain, and optimize Talent Applications to ensure HR data integrity and compliance.
Support integrations, user training, and documentation while troubleshooting system issues.
Monitor HR data, manage access rights, and ensure compliance with GDPR and internal IT security standards.
GR8_Tech builds B2B iGaming platforms for operators who play to lead. With over 1,000 employees across multiple locations and time zones, they deliver full-cycle, high-impact tech designed to scale, powering millions of active players.
Provide technical expertise to the sales team and translate business requirements into technical solutions.
Drive client engagements via discovery sessions, solution design workshops, product demos, and developer Q&As.
Guide merchants from initial pre-sales conversations through go-live, ensuring smooth integration and acting as project owner.
Primer provides a unified infrastructure for global payments, helping finance and payments teams reduce complexity and capture revenue. Backed by top investors, we are a rapidly growing, remote-first company with a collaborative and mission-driven culture.
Provide exceptional customer support via chats, emails, and calls.
Maintain a 90%+ customer satisfaction score with prompt, empathetic solutions.
Collaborate with Engineering and Product teams to resolve complex customer issues.
Ideals is a global B2B SaaS product company providing secure document sharing and collaboration solutions for high-stakes processes. Trusted by over 2 million users from 300,000 companies, the team values commitment, excellence, collaboration, trust, and care.
Provide Tier 1 and 2 software support to clients via portal, email, phone, and chat.
Accurately document client issues and escalate to Engineering as needed.
Mentor new team members and support Level 1 agents with guidance.
Rithum is a commerce network that helps brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. More than 40,000 companies trust Rithum, representing over $50 billion in annual GMV, with a collaborative and inclusive culture.
Guide clients through the onboarding process, ensuring they have the knowledge and resources to integrate products.
Develop product expertise and provide technical assistance to support implementation and troubleshoot issues.
Act as a key client contact through calls, presentations, and high-touch email communication, and prioritize technical support tickets.
Experian is a global data and technology company that powers opportunities for people and businesses worldwide, operating across markets from financial services to healthcare. With a team of 25,200 people in 32 countries, Experian invests in people and advanced technologies to unlock the power of data, and is recognized as a World's Best Workplace.
Own technical customer relationships for enterprise API integrations from implementation through launch and ongoing optimization.
Guide customers from signed agreements to live product by troubleshooting complex integration challenges and communicating solutions clearly.
Partner with Product and Engineering teams to identify product gaps and build scalable onboarding processes.
The partner company specializes in travel technology with API-first infrastructure for hotel search and booking. The size and culture are not specified, but the environment values autonomy, trust, and collaboration.
Design how each integration works inside platforms like Workday, Slack, and ServiceNow.
Own the research, spec, and handoff that turns constraints into buildable plans.
Drive the integration roadmap and partner with engineering, design, and GTM.
Nametag builds identity verification and account protection software that helps companies confirm the real person behind high-risk workforce actions. It is a remote-first, US-based team with a startup culture emphasizing high ownership, speed, and trust.
Lead technical integration and data projects from scoping to delivery for clients.
Provide consultative support and mentorship to team members.
Contribute to process improvements and cross-functional collaboration.
Absorb Software is a leading global AI-driven learning platform provider, helping organizations unlock workforce potential. Trusted by over 3,300 organizations and 34 million users, the company has a collaborative, caring culture focused on innovation and continuous learning.
Deliver technical expertise and strategic guidance to enterprise clients through complex API integrations.
Act as the primary advisor to technical leads and executives, bridging business and technology.
Own end-to-end onboarding, testing, and training to drive successful adoption and customer ROI.
Deliverect is an API-first platform for food and retail, providing connected on- and off-premise solutions. It's a rapidly scaling SaaS unicorn with a diverse, international culture focused on innovation.
Provide second-level technical support to customers via multiple channels, troubleshooting complex software and hardware issues.
Collaborate with first-level and third-level teams to ensure smooth escalations and document all interactions in ticketing systems.
Identify recurring issues and proactively suggest product or process improvements to enhance customer experience.
PAR Technology is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. With a global presence and a 'Better Together' ethos, the company fosters a collaborative and innovative culture.
Own and improve customer support platforms including Zendesk and Vitally.
Build automations, integrations, and AI-enabled workflows to reduce manual work.
Partner with cross-functional teams to scope, test, and maintain scalable solutions.
The company operates customer support and success operations, managing platforms like Zendesk and Vitally to improve workflows. It is a globally distributed, remote-first organization that emphasizes autonomy, flexibility, and work-life balance.