Technical Integration Manager

Role Overview:

• Own the technical customer experience for enterprise API integrations across the full lifecycle.
• Operate in a global, API-first travel technology environment with modern developer tools.

Key Accountabilities:

• Work directly with major customers to solve complex integration challenges and accelerate time to live product.
• Troubleshoot issues and determine root causes across product, integration, configuration, and documentation.
• Influence product improvements by communicating recurring customer pain points to Engineering and Product teams.

Requirements:

• Strong experience with APIs, technical integrations, and customer-facing support in enterprise environments.
• Ability to translate complex technical issues into clear explanations for diverse stakeholders.
• Comfort working with ambiguity and building structure while executing hands-on work.

Why Apply:

• Significant ownership and opportunity to build a technical integration and support function from the ground up.
• Direct impact on customer outcomes and product evolution in a high-trust, fast-moving environment.
• Exposure to modern REST APIs, developer tooling, and AI-driven innovation in travel technology.