Source Job

• Own technical customer layer for enterprise API integrations, from implementation to launch to optimization.
• Work directly with major API customers, influencing product and engineering decisions.
• Build the technical integration and support function for APAC from the ground up.

Nuitée builds the API backbone for the global travel industry, enabling seamless connectivity between travel businesses. Founded in 2017, it has grown into a global infrastructure provider trusted by industry leaders like Hopper, Google, and Uber.

• Lead customer-facing technical services including integrations, identity management, and data services throughout the customer lifecycle.
• Serve as the highest level of technical escalation for complex customer implementations and troubleshooting.
• Collaborate with Sales, Product, and Engineering to deliver technical solutions that maximize customer value.

Zipline is a well-funded, rapidly growing SaaS company transforming how frontline teams work, empowering leading brands across retail, healthcare, and logistics. The company is fully remote with passionate employees across the U.S., Canada, and globally, fostering a collaborative and innovative culture.

• Assist in defining and maintaining the API integrations roadmap by synthesizing market research and customer feedback.
• Own the API integrations strategy end-to-end, including gathering requirements, authoring user stories, and managing the backlog.
• Act as the connective tissue between engineering, design, CS, and partner teams to ensure smooth integration development and launch.

RainFocus provides an industry-disrupting software platform for in-person, virtual, and hybrid events, serving Fortune 500 companies like Adobe, Cisco, and IBM. The company is a growing software firm in Utah's Silicon Slopes with a culture that values employees, customers, and innovation.

• Lead and develop a regional Technical Account Management team across APAC, setting objectives and driving performance.
• Build trusted relationships with strategic customers, providing technical guidance and driving adoption of Trustonic solutions.
• Translate customer requirements into product roadmap opportunities and resolve complex technical challenges through cross-team collaboration.

Trustonic provides smartphone locking technology enabling global access to devices and digital finance. They partner with carriers and retailers across 30+ countries and foster an inclusive, flexible culture that values diversity and equal opportunities.

• Provide technical expertise to the sales team and translate business requirements into technical solutions.
• Drive client engagements via discovery sessions, solution design workshops, product demos, and developer Q&As.
• Guide merchants from initial pre-sales conversations through go-live, ensuring smooth integration and acting as project owner.

Primer provides a unified infrastructure for global payments, helping finance and payments teams reduce complexity and capture revenue. Backed by top investors, we are a rapidly growing, remote-first company with a collaborative and mission-driven culture.

• Lead technical discovery sessions with prospects to align needs with Spreedly's capabilities.
• Deliver compelling demos, architecture diagrams, and documentation that support sales conversations.
• Translate business and technical requirements into actionable solution proposals and implementation plans.

Spreedly is the world's leading Open Payments Platform, providing infrastructure for businesses to connect to any payment gateway, processor, or fraud tool through a single API. Founded in 2007 and headquartered in Durham, NC, the company fosters a culture of transparency, courageous collaboration, and self-driven leadership among a diverse, forward-thinking team.

• Own the customer operating cadence from pilot kickoff through deployment, adoption, and final decision.
• Coordinate stakeholders across customers, GTM, Product, Engineering, Security, and Legal for successful implementations.
• Triage issues, drive accountability, and ensure structured feedback loops to Product and Engineering.

Tech Holding is a full-service consulting firm delivering predictable outcomes and high-quality solutions. Our team has senior experience from startups to Fortune 50 firms, emphasizing expertise, integrity, transparency, and dependability.

• Serve as technical liaison between Bolster and a major technology partner, escalating customer issues beyond partner's free support.
• Support named enterprise accounts directly, driving product adoption and expanding platform usage alongside Customer Success Managers.
• Track support themes and feed insights to product, sales, and customer success teams for continuous improvement.

Bolster is an AI-driven SaaS platform that detects and takes down phishing and scam sites in real time, protecting top brands and consumers. The company values collaboration, curiosity, and ownership, with a culture of building scalable solutions and experimentation.

• Own and resolve complex L4 support escalations, performing root cause analysis and collaborating with Engineering.
• Create and maintain technical documentation, support articles, and SOPs while analyzing ticket trends.
• Engage with customers to troubleshoot issues, develop training sessions, and drive process improvements.

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.

• You will own enterprise customers from implementation to renewal and growth.
• You are the technical point of contact, comfortable with APIs and integration.
• You will hire and lead a Solutions Architecture team, aligning with GTM leaders.

We are building infrastructure that's transforming how money moves in the digital economy. With nearly 50 employees across 14 countries and recent Series B funding, we help shape the future rails of the crypto industry.

• Own technical onboarding and configuration for publishing partners, including content ingestion and widget setup.
• Serve as first responder for partner issues, triage bugs, and escalate to Engineering with clear reports.
• Build and maintain documentation and processes to scale partner operations and ensure smooth implementations.

ProRata.ai provides an AI-powered answer engine that helps publishers deliver trusted, attributed answers to their audiences. It is a growing company with a collaborative and innovative culture.

• Serve as a post-sales technical SME on complex product integrations and custom APIs.
• Lead customer-facing technical engagements including discovery sessions and hands-on configuration.
• Enable the team by converting insights into documentation, playbooks, and tooling for reuse.

Ashby builds a best-in-class HR and recruiting platform to help companies optimize hiring processes. They are a small, talented team that values ownership, continuous improvement, and deep customer focus.

• Serve as the primary technical point of contact for external partners during integration, managing setup from configuration to launch.
• Diagnose and resolve API, data-formatting, and integration issues, escalating to engineering only when necessary.
• Standardize onboarding workflows, maintain technical documentation, and drive process improvements to reduce implementation time.

Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. The company emphasizes a collaborative environment, professional development, and employee engagement, and is fully remote.

• Architect the Future: Translate customer business and eLearning goals into long-term, scalable technical strategies.
• Own the Technical Relationship: Take full technical and product ownership of assigned enterprise accounts.
• Serve as the Trusted Advisor: Guide executive and technical stakeholders through platform innovations and integrations.

Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. With a global team of 900+ Docebians, they foster a culture of trust, positive intent, and diverse perspectives.

• Own the API and integration docs, rewriting and keeping them current as the stack changes.
• Build quickstarts, sample code, and reference architectures for developer integration.
• Take signed partners from kickoff through go-live, handling requirements, provisioning, and testing.

Coinme combines blockchain technology with everyday simplicity to make digital currencies accessible. With over 40,000 cryptocurrency kiosks nationwide and a modular enterprise platform, they are a leading crypto infrastructure provider.

• Lead customer relationships and technical support for Trustonic solutions across APAC.
• Take ownership of complex issues, coordinate internal teams, and drive resolution.
• Understand customer roadmaps, influence product direction, and support adoption and growth.

Trustonic makes smartphones affordable by providing secure device locking technology for carriers, retailers, and financiers across 30+ countries. With a diverse, inclusive culture and a focus on doing the right thing, they value flexibility and teamwork in a fast-paced global environment.

• Lead technical onboarding and implementation for new and existing direct Bolster customers, configuring integrations, APIs, and platform settings across domain, social media, and dark web monitoring workflows.
• Run technical training sessions and product demos while providing hands-on troubleshooting, partnering closely with Support, Security Operations, and Engineering to resolve issues.
• Work side-by-side with Customer Success Managers on calls as the technical point of contact, track common technical questions, and feed feedback back to Product and Documentation.

Bolster is redefining fraud and brand protection with a AI-driven SaaS platform that detects and takes down phishing and scam sites in real time. The company values collaboration, curiosity, and ownership, fostering a culture of experimentation and fun among its team.

• Lead consultative discovery and end-to-end delivery for Enterprise implementations, configuring technical foundations and validating data accuracy.
• Onboard customers onto Moby, the AI agent, and drive adoption through training sessions for executive and practitioner audiences.
• Mentor team members, influence stakeholders, and manage risk across a portfolio of complex customer launches.

Triple Whale is an AI operating system built for modern ecommerce, helping brands see what's working and take action. The company serves over 65,000 brands and fosters a culture of customer obsession, speed, trust, curiosity, and integrity.

• Partner with Business Development to develop solution strategies and relationships that win business in your focus market.
• Understand the product and transit agency world deeply to connect the two and solve real problems for agencies.
• Shape solutions that show agencies what they gain from our open platform and what's genuinely different about working with Masabi.

Masabi builds fare collection platforms that allow riders to seamlessly buy and present tickets for public transport via mobile, ticket machines, or bank cards. Their Justride platform is used in over 250 locations globally, and they foster a culture of innovation, openness, and trust with a focus on making transit fair and accessible.

• Own revenue performance, retention, and long-term success of a portfolio of strategic event organizer partners.
• Operate as a technical and strategic advisor, delivering data-driven insights and AI-powered solutions.
• Build deep relationships and represent Let's Do This at industry events, including onsite support at key moments.

Let's Do This is the world's leading marketplace for endurance events, inspiring people to experience moments that make them feel alive. With 80 co-workers and $90M raised from top investors, the company is in a rapid growth phase and fosters an AI-first, high-ownership culture.