Lead customer-facing technical services including integrations, identity management, and data services throughout the customer lifecycle.
Serve as the highest level of technical escalation for complex customer implementations and troubleshooting.
Collaborate with Sales, Product, and Engineering to deliver technical solutions that maximize customer value.
Zipline is a well-funded, rapidly growing SaaS company transforming how frontline teams work, empowering leading brands across retail, healthcare, and logistics. The company is fully remote with passionate employees across the U.S., Canada, and globally, fostering a collaborative and innovative culture.
Serve as a post-sales technical SME on complex product integrations and custom APIs.
Lead customer-facing technical engagements including discovery sessions and hands-on configuration.
Enable the team by converting insights into documentation, playbooks, and tooling for reuse.
Ashby builds a best-in-class HR and recruiting platform to help companies optimize hiring processes. They are a small, talented team that values ownership, continuous improvement, and deep customer focus.
Act as the go-to product and technical expert for Alpaca's enterprise partners across APAC, bridging technical and business conversations.
Provide technical support and relationship management for existing enterprise customers, guiding them through API integration and onboarding.
Partner with Sales and Solutions teams on pre-sales technical discussions, demo strategy, and create sales support materials including Mandarin-language collateral.
Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and more, serving hundreds of financial institutions across 40 countries. They are a dynamic team of 400+ globally distributed members who thrive working from around the world, with core values of Stay Curious, Have Empathy, and Be Accountable.
You will own enterprise customers from implementation to renewal and growth.
You are the technical point of contact, comfortable with APIs and integration.
You will hire and lead a Solutions Architecture team, aligning with GTM leaders.
We are building infrastructure that's transforming how money moves in the digital economy. With nearly 50 employees across 14 countries and recent Series B funding, we help shape the future rails of the crypto industry.
Monitor data synchronization status daily in the CRM UI and handle reimports to resolve issues.
Set up new client integrations, test them with Postman, and verify event/data mappings.
Troubleshoot basic integration issues, follow up with clients for technical info, and escalate to development when needed.
Scaleo is a leading SaaS platform that helps companies build, manage, and analyze their affiliate programs, processing millions of requests daily. With a global client base and a product-driven team, we are recognized as a G2 High Performer (Summer 2024) and foster a collaborative, ambitious culture.
Own the API and integration docs, rewriting and keeping them current as the stack changes.
Build quickstarts, sample code, and reference architectures for developer integration.
Take signed partners from kickoff through go-live, handling requirements, provisioning, and testing.
Coinme combines blockchain technology with everyday simplicity to make digital currencies accessible. With over 40,000 cryptocurrency kiosks nationwide and a modular enterprise platform, they are a leading crypto infrastructure provider.
Assist in defining and maintaining the API integrations roadmap by synthesizing market research and customer feedback.
Own the API integrations strategy end-to-end, including gathering requirements, authoring user stories, and managing the backlog.
Act as the connective tissue between engineering, design, CS, and partner teams to ensure smooth integration development and launch.
RainFocus provides an industry-disrupting software platform for in-person, virtual, and hybrid events, serving Fortune 500 companies like Adobe, Cisco, and IBM. The company is a growing software firm in Utah's Silicon Slopes with a culture that values employees, customers, and innovation.
Provide technical support and relationship management for enterprise customers in Turkey/EMEA.
Guide new enterprise customers through API integration and onboarding.
Serve as product and technical subject matter expert for the Alpaca platform.
Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, and more. The company has a globally distributed team of over 400 members and is backed by $400 million in funding.
You own technical discovery for prospective merchants, understand their stack, and map them to the right Sezzle integration path.
You lead product demos and technical presentations for merchant engineering and business stakeholders.
You design integration solutions across API, SDKs, and platform plugins, and validate integrations before launch.
Sezzle is revolutionizing the shopping experience with interest-free installment plans that make shopping smarter and more accessible. They are building an innovative, dynamic team passionate about creating a unique shopping journey for consumers and merchants.
United States
Unlimited PTO
12w maternity
12w paternity
Lead technical discovery sessions with prospects to align needs with Spreedly's capabilities.
Deliver compelling demos, architecture diagrams, and documentation that support sales conversations.
Translate business and technical requirements into actionable solution proposals and implementation plans.
Spreedly is the world's leading Open Payments Platform, providing infrastructure for businesses to connect to any payment gateway, processor, or fraud tool through a single API. Founded in 2007 and headquartered in Durham, NC, the company fosters a culture of transparency, courageous collaboration, and self-driven leadership among a diverse, forward-thinking team.
Lead customer relationships and technical support for Trustonic solutions across APAC.
Take ownership of complex issues, coordinate internal teams, and drive resolution.
Understand customer roadmaps, influence product direction, and support adoption and growth.
Trustonic makes smartphones affordable by providing secure device locking technology for carriers, retailers, and financiers across 30+ countries. With a diverse, inclusive culture and a focus on doing the right thing, they value flexibility and teamwork in a fast-paced global environment.
Act as the go-to technical contact for the partnerships team, joining meetings alongside managers to answer questions and lead integration demos.
Review partner technical documentation, comparing data handling to Vesta's, and provide clear summaries of gaps to product managers.
Guide integrations from testing through launch, coordinating certification steps and troubleshooting issues for a seamless customer experience.
Vesta powers the next-generation system of record for the multi-trillion dollar mortgage market, replacing antiquated tools with modern software. The team has raised $55M from top-tier investors and values humility, empathy, and a bias toward action.
Acts as technical subject matter expert across the full customer lifecycle, leading technical discovery and supporting enterprise sales.
Designs and documents repeatable implementation workflows, translating customer requirements into scalable solutions.
Partners with Product and Engineering to synthesize customer feedback and prioritize commercial enablement work.
Beacon Biosignals is transforming precision medicine for the brain with at-home EEG platforms for clinical development and diagnostics. The company fosters a remote-first culture emphasizing diversity, cross-functional collaboration, and asynchronous work.
Drive roadmap for Omni hotel booking infrastructure across Swift and Halo.
Shape API surface, docs, and integration flows for a frictionless developer experience.
Collaborate with commercial teams on prioritization and integration tradeoffs.
Engine unifies corporate travel, charge cards, and spend management in one platform. More than 30,000 companies rely on Engine to support over 1 million travelers annually.
Lead and develop a regional Technical Account Management team across APAC, setting objectives and driving performance.
Build trusted relationships with strategic customers, providing technical guidance and driving adoption of Trustonic solutions.
Translate customer requirements into product roadmap opportunities and resolve complex technical challenges through cross-team collaboration.
Trustonic provides smartphone locking technology enabling global access to devices and digital finance. They partner with carriers and retailers across 30+ countries and foster an inclusive, flexible culture that values diversity and equal opportunities.
Design and deploy integrations using Cresta SDKs, APIs, and technologies like Go, Python, and JavaScript.
Partner with technical stakeholders across APAC to ensure seamless deployment within complex enterprise environments.
Manage multiple customer projects, troubleshoot issues, and identify opportunities to expand Cresta's impact.
Cresta is a unified AI platform that transforms customer experience by combining conversational AI agents, real-time agent augmentation, and conversation intelligence to drive revenue and efficiency. Backed by over $270 million from top investors like a16z, Greylock, and Sequoia, the company is led by former Google AI leaders and serves enterprises like United Airlines and Marriott.
Owns the integrations roadmap and specification quality for every integration shipped.
Manages technical relationships with partner product and engineering teams.
Defines success metrics for integrations, including activation, sync reliability, and rework rate.
Vanilla is the first AI-powered estate advisory platform transforming wealth transfer. The distributed team of builders and problem-solvers across the U.S. thrives on speed, autonomy, and impact.
Serve as the primary technical point of contact for external partners during integration, managing setup from configuration to launch.
Diagnose and resolve API, data-formatting, and integration issues, escalating to engineering only when necessary.
Standardize onboarding workflows, maintain technical documentation, and drive process improvements to reduce implementation time.
Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. The company emphasizes a collaborative environment, professional development, and employee engagement, and is fully remote.
Own product strategy and roadmap for integrations with ATS, HRIS, and HCM platforms like Bullhorn, Symplr CTM, and Workday.
Lead customer-facing implementation and scoping for enterprise deals, especially in healthcare staffing.
Drive API and developer experience improvements, including documentation and partner relationships.
KarmaCheck provides modern background checks and screening automation for the staffing industry, leveraging AI agents. The company is a remote-first startup with a small, innovative team focused on disrupting the background check market.