Source Job

• Provide technical support and relationship management for enterprise customers in Turkey/EMEA.
• Guide new enterprise customers through API integration and onboarding.
• Serve as product and technical subject matter expert for the Alpaca platform.

Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, and more. The company has a globally distributed team of over 400 members and is backed by $400 million in funding.

• Partner with sales teams to understand customer technical requirements and deliver tailored, code-level product demonstrations.
• Design and execute custom API integrations and proof-of-concept environments based on each client's specific tech stack and use cases.
• Act as the bridge between customers, sales, and engineering by responding to technical queries covering API architecture, authentication, webhooks, and data flows.

Yuno builds payment infrastructure enabling companies to participate in the global market. Founded by seasoned payments and tech experts, the company empowers teams at brands like InDrive and McDonald's with over 1,000 payment methods via a single API.

• Own end-to-end project management for enterprise launches using Alpaca's brokerage APIs.
• Collaborate with external stakeholders and internal teams to scope, plan, and execute integration timelines.
• Facilitate weekly partner check-ins, track progress, and report on risks and dependencies.

Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure, providing APIs for stocks, ETFs, options, crypto, and more. With a team of 400+ globally distributed members and $400M in funding, we are committed to opening financial services to everyone.

• Design and implement highly scalable brokerage systems and microservices.
• Collaborate with global teams to enhance the core framework and support multiple languages, currencies, and markets.
• Act as incident commander during regional business hours, ensuring proactive 24x7 stability.

Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and more. With a global team of 400+ members spanning multiple countries, we are deeply committed to open-source contributions and fostering a vibrant community.

• Act as primary contact for B2B/enterprise customers, driving relationships from launch to renewal.
• Ensure customer satisfaction, retention, and success by managing escalations and monitoring progress.
• Collaborate cross-functionally with Product, Sales, and Broker Dealer to champion partner needs and influence roadmap priorities.

Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, and more. The company has over 400 globally distributed employees and is backed by $400 million in funding from top-tier investors.

• Serve as a trusted technical advisor during enterprise sales cycles, translating complex customer requirements into compelling solution strategies.
• Deliver customized product demonstrations and develop solution designs that integrate with existing technology environments.
• Collaborate with Account Executives, Product, Engineering, and Security teams to influence product priorities and drive revenue growth.

This partner company offers advanced fraud, risk, and compliance solutions. They operate as a global, remote-first organization with a collaborative culture focused on technical credibility and customer impact.

• Act as first-line technical support for Oscilar's customers, analyzing and resolving issues via the support system.
• Collaborate with Support Engineering, Solutions Engineering, and Product/Engineering teams to drive resolution of complex issues.
• Write SQL queries and Python scripts to troubleshoot, replicate, and debug customer problems and API integrations.

Oscilar builds an AI Risk Decisioning Platform for banks, fintechs, and digitally native organizations to manage fraud, credit, and compliance risk. The company is a global, high-growth AI startup with a remote-first, collaborative culture and teammates from industry leaders like Meta, Uber, Citi, and Confluent.

• You own technical discovery for prospective merchants, understand their stack, and map them to the right Sezzle integration path.
• You lead product demos and technical presentations for merchant engineering and business stakeholders.
• You design integration solutions across API, SDKs, and platform plugins, and validate integrations before launch.

Sezzle is revolutionizing the shopping experience with interest-free installment plans that make shopping smarter and more accessible. They are building an innovative, dynamic team passionate about creating a unique shopping journey for consumers and merchants.

• Act as a trusted technical and payments advisor, leading technical discussions and solutions for customers in a customer-facing role.
• Collaborate cross-functionally to win new business, increase customer value, and strengthen relationships, while providing integration guidance.
• Build expertise by learning from product and technology teams, and deliver critical customer feedback to shape the product roadmap.

Marqeta is a payments technology company that provides a modern card issuing platform for companies to issue cards, authorize transactions, and manage payment operations in real time. As a publicly-traded company, Marqeta powers well-known brands and champions a Flexible First culture with values like solving for the customer and winning as a team.

• Lead technical onboarding and configuration of Marqeta's standardized products for new customers.
• Serve as the technical expert guiding customers through API integration and troubleshooting.
• Advocate for customers by providing feedback to internal teams and creating training content to scale knowledge.

Marqeta is on a mission to change the way money moves by providing a card issuing platform for embedded finance. The company powers well-known brands like Block, Cash App, and Affirm, and values innovation, customer focus, and teamwork.