Technical Success Manager

Impact:

• Own the configuration and deployment of Marqeta’s standardized products, interfacing with everyone from full stack engineers to founder/CEOs.
• Serve as the technical expert guiding customers through their integration journey, especially with our APIs.
• Develop deep product expertise and create slide presentations, runbooks, and training content.

Qualifications:

• 5+ years in a technical customer-facing role (solutions engineering, technical onboarding, or technical support).
• Exceptional communication skills to explain complex technical concepts to any audience.
• Ability to manage projects independently and take initiative in solving problems.
• Expert proficiency in REST APIs, SFTP, SQL, and Datadog.

Benefits:

• Multiple health insurance options.
• Flexible vacation time and retirement savings program with company contribution.
• Equity in a publicly-traded company and monthly remote work stipend.
• Annual development dollars and up to 20 weeks of parental leave.

Culture:

• Marqeta is a Flex First company, allowing you to choose your best working environment.
• Values include solving for the customer, doing what's right, simplifying and innovating, winning as a team, and making it count.
• Committed to equal opportunity and inclusive workplace.