Senior Production Support Engineer

Marqeta

Remote regions

US

Salary range

$86,500–$127,200/yr

Benefits

Unlimited PTO

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The Impact You’ll Have:

  • Provide high-quality support to customers by responding to inquiries and resolving issues.
  • Collaborate with engineering teams to improve products and processes.
  • Mentor junior resources and take ownership of complex problems.

Who You Are:

  • 8+ years of technical support experience in B2B.
  • Expert SQL knowledge and understanding of API technologies.
  • Strong communication skills and ability to work in a team.

Compensation and Benefits:

  • Base salary range from $86,500 to $127,200 depending on location.
  • Flexible time off, multiple health insurance options, and retirement savings program.
  • Parental leave up to 20 weeks and equity in a publicly-traded company.

Marqeta

Marqeta provides a card issuing platform for companies to issue cards and manage payments in real time, powering brands like Uber and Instacart. As a publicly-traded company, it offers a flexible-first culture with a focus on innovation and customer success.

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