Lead, coach, and develop regional Pre-Sales, Customer Onboarding, and Technical Account Management teams across APAC.
Act as a senior technical advisor, ensuring customers successfully adopt, implement, and grow their use of Trustonic solutions.
Drive operational excellence by building scalable models, removing bottlenecks, and monitoring customer health to improve team efficiency.
Trustonic makes smartphones affordable by providing secure smartphone locking technology for global access to devices and digital finance. They partner with mobile carriers, retailers, and financiers across 30+ countries, focusing on diversity and a supportive culture.
Lead customer relationships and technical support for Trustonic solutions across APAC.
Take ownership of complex issues, coordinate internal teams, and drive resolution.
Understand customer roadmaps, influence product direction, and support adoption and growth.
Trustonic makes smartphones affordable by providing secure device locking technology for carriers, retailers, and financiers across 30+ countries. With a diverse, inclusive culture and a focus on doing the right thing, they value flexibility and teamwork in a fast-paced global environment.
Lead regional Pre-Sales, Customer Onboarding, and Technical Account Management teams across APAC.
Combine technical expertise, customer leadership, and people management to ensure customer success.
Work closely with Sales, Product, Engineering, and Delivery teams to shape regional strategy and improve customer experience.
Trustonic provides the world's most secure smartphone locking technology, enabling global access to devices and digital finance. They operate across 30+ countries, fostering a diverse and inclusive culture that values collaboration and doing the right thing.
Serve as technical liaison between Bolster and a major technology partner, escalating customer issues beyond partner's free support.
Support named enterprise accounts directly, driving product adoption and expanding platform usage alongside Customer Success Managers.
Track support themes and feed insights to product, sales, and customer success teams for continuous improvement.
Bolster is an AI-driven SaaS platform that detects and takes down phishing and scam sites in real time, protecting top brands and consumers. The company values collaboration, curiosity, and ownership, with a culture of building scalable solutions and experimentation.
Serve as the dedicated technical advisor for Cyara's global top 20 strategic accounts, building deep knowledge of customer business goals and CX architecture.
Develop technical success plans, lead roadmap discussions, and recommend testing and monitoring strategies across voice, digital, and conversational AI channels.
Own complex technical escalations, coordinate with internal teams, and proactively identify risks to ensure durable customer confidence.
Cyara is the global leader in AI-powered customer experience assurance, helping brands deliver seamless interactions across voice and digital channels. They are a growing company with a global team that values curiosity, collaboration, and continuous learning, fostering an inclusive culture.
Guide customers through technical post-sale journeys, from implementation to renewal, as a trusted advisor.
Collaborate with Customer Success, Product, and Support teams to drive adoption and value.
Represent customer needs internally and create scalable resources like playbooks and knowledge-base content.
1Password is a cybersecurity company that builds identity and access management solutions, including enterprise password management and Unified Access Management. With over $400M in ARR and a spot on the Forbes Cloud 100, they serve 180,000+ businesses and foster a culture of curiosity, collaboration, and human-centric innovation.
Lead customer-facing technical services including integrations, identity management, and data services throughout the customer lifecycle.
Serve as the highest level of technical escalation for complex customer implementations and troubleshooting.
Collaborate with Sales, Product, and Engineering to deliver technical solutions that maximize customer value.
Zipline is a well-funded, rapidly growing SaaS company transforming how frontline teams work, empowering leading brands across retail, healthcare, and logistics. The company is fully remote with passionate employees across the U.S., Canada, and globally, fostering a collaborative and innovative culture.
Own the technical relationship for a portfolio of enterprise accounts, guiding onboarding, integration, and adoption.
Manage project plans, escalate risks, and drive implementations across customer, engineering, and product teams.
Become a deep product expert, troubleshoot issues, and collaborate cross-functionally to ensure customer success and expansion.
Geordie is building the platform enterprises rely on to govern their AI agents safely. As a fast-growing startup, they value solving what matters, building through iteration, and fostering a kind yet challenging culture.
Act as the dedicated technical point of contact for strategic top tier customers, leading technical handoff from Sales Engineering and building deep relationships with technical stakeholders.
Drive platform health, scalability, and performance by assessing customer deployments, providing strategic recommendations, and guiding on automation best practices.
Manage escalations and operational excellence, overseeing support intake, critical incidents, and cross-functional coordination with Support, Product, Engineering, and Customer Success.
n8n is an open-source workflow orchestration platform built for AI, enabling technical teams to automate with code-like freedom and no-code speed. The company has grown to over 260 employees across Europe and the US, with a strong community of 650,000 developers and a culture centered on a shared builder spirit.
Partner with commercial teams across APAC to provide technical expertise and consultative solutions throughout the sales cycle.
Lead technical discovery, design end-to-end solutions, and deliver tailored product demonstrations to customers.
Build trusted relationships with customers and stakeholders, translating complex technical concepts into clear business value.
Trustonic provides smartphone locking technology to enable affordable device financing, partnering with carriers and retailers across 30+ countries. The company fosters an inclusive, flexible culture with a focus on diversity and collaboration.
Lead and mentor a team of Technical Account Managers supporting SMB merchants.
Work with Client Success to help merchants grow and utilize Affirm's product suite.
Establish team OKRs, forecast demand, and recruit as necessary.
Affirm is reinventing credit to make it more honest and friendly, offering buy now pay later without hidden fees. It is a remote-first company with a focus on transparent pay and comprehensive benefits.
Build strong, consultative relationships with customers to drive platform adoption and ensure products exceed client needs.
Onboard and train customers, develop modular learning paths, and collaborate with product teams to translate feedback into actionable insights.
Monitor account health metrics, intervene early with at-risk accounts, and assist in creating case studies and public-facing content.
Geotab is a global leader in IoT and connected transportation, providing web-based analytics to help businesses manage fleets. The company is a certified 'Great Place to Work' with a diverse team and a fast-paced, inclusive culture.
Act as the primary advocate for customers, understanding their technical and strategic requirements and liaising with internal teams to ensure satisfaction.
Develop and nurture relationships with key decision makers while establishing retention goals and tracking adoption of Check Point products.
Identify opportunities for upselling and cross-selling, lead account management strategy sessions like QBRs, and manage crisis situations.
Check Point protects over 100,000 organizations worldwide from cyber and AI-driven threats with a prevention-first approach. Recognized by TIME, Newsweek, and Forbes for excellence and workplace culture, the company fosters ownership, curiosity, and complex problem-solving.
Lead and mentor a team of technical account managers to drive customer success and product adoption.
Establish relationships with senior stakeholders and act as escalation point between customers and internal teams.
Work with engineering and product management to guide platform development and improve scalability.
Dragos is a global leader in operational technology (OT) cybersecurity, protecting critical infrastructure from cyber threats. The company is a remote-first, mission-driven team with a culture of authenticity, transparency, and trust.
Own strategic, high-ARR accounts as senior relationship owner and trusted advisor to security and engineering leadership.
Orchestrate cross-functional teams to align the platform with enterprise security outcomes and drive adoption and retention.
Proactively manage risk, coordinate escalations, and provide consultative guidance on AppSec strategy.
Endor Labs builds the Application Security platform for the software development revolution, helping teams identify and prioritize critical risks in their software estate. The company is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures, and is trusted by companies of all sizes.
You will own enterprise customers from implementation to renewal and growth.
You are the technical point of contact, comfortable with APIs and integration.
You will hire and lead a Solutions Architecture team, aligning with GTM leaders.
We are building infrastructure that's transforming how money moves in the digital economy. With nearly 50 employees across 14 countries and recent Series B funding, we help shape the future rails of the crypto industry.
Own customer outcomes from post-sale implementation through renewal, adoption, and expansion.
Lead customers through deployment, onboarding, testing, training, and operational rollout.
Partner with customer stakeholders across security, IT, operations, and leadership teams to define goals and success criteria.
Ambient.ai is the category creator and leader in Agentic Physical Security, using its AI platform to integrate with security cameras and access control systems. Founded in 2017 and backed by major investors, the company has grown rapidly and was ranked #71 on Forbes' best startup employers list.
Lead, coach, and develop a team of Customer Success Managers across EMEA.
Ensure customers derive measurable value from Constructor's product through successful onboarding and ongoing optimization.
Drive high standards of customer experience and implement scalable processes to support team growth.
Constructor provides a next-generation platform for search and discovery in ecommerce, optimizing for revenue, conversion rate, and profit using in-house transformers and generative LLMs. It is a U.S.-based company founded in 2019, powering over 1 billion queries daily across 150 languages and serving clients like Sephora and Under Armour, with a passionate, remote-first team.
Own technical planning and setup end-to-end for new US customers and rollouts
Own inbound customer & technical support for the US market, triaging and resolving issues
Build the US playbook from scratch: setup and support documentation, escalation paths, and response standards
Voize builds AI companions that automate digital workflows for frontline workers, giving them more time to care, connect, and be present. Backed by $50M in Series A funding, they serve over 2,000 facilities and 200,000 users with a dynamic team focused on social impact.
Lead and grow a team of Technical Support Specialists in the APAC region, shaping support strategies and operations.
Collaborate with Product, Engineering, and Customer Success teams to resolve escalated issues and enhance the customer experience.
Use data and metrics to drive decision-making, improve support processes, and ensure timely issue resolution.
Ashby is a B2B SaaS company that builds best-in-class products for hiring and recruitment. They maintain a culture of small, highly talented teams with a strong emphasis on ownership, thoughtful communication, and high-quality work.