Source Job

Americas

  • Lead and mentor a team of technical account managers to drive customer success and product adoption.
  • Establish relationships with senior stakeholders and act as escalation point between customers and internal teams.
  • Work with engineering and product management to guide platform development and improve scalability.

SIEM Customer Success Team Leadership Cybersecurity

20 jobs similar to Director, Technical Account Manager- Americas

Jobs ranked by similarity.

US

  • Serve as primary post-sales point of contact for industrial clients, driving adoption and satisfaction.
  • Develop deep understanding of Dragos’ OT cybersecurity offerings to align solutions with customer goals.
  • Own customer success plans, conduct business reviews, and collaborate with sales and engineering teams.

Dragos is a global leader in operational technology cybersecurity, protecting critical infrastructure systems. The remote-first mission-driven team across North America, Europe, Middle East, and APAC is built on authenticity, transparency, and trust.

$140,000–$140,000/yr
United States

  • Serve as a trusted advisor to industrial clients, driving adoption and satisfaction.
  • Manage account health, retention, and churn risk while collaborating with sales and technical teams.
  • Develop customer success plans and establish key relationships to achieve measurable business outcomes.

Dragos is a global leader in operational technology cybersecurity, protecting critical infrastructure systems that deliver water, power, and hospital services. They are a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC, built on authenticity, transparency, and trust.

$107,100–$154,000/yr
US

  • Own customer-facing response for high-stakes technical situations and restore confidence in the platform.
  • Lead cross-functional investigations with R&D and translate technical findings into clear executive communication.
  • Build and drive critical situation management processes and playbooks for common scenarios.

Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. Trusted by 4,500+ enterprises, they use behavioral AI to stop evolving threats and value diversity and inclusion.

US Unlimited PTO

  • Lead the Customer Support team to ensure operational excellence for Enterprise and Federal customers, from deployment to disaster recovery.
  • Own support operations end-to-end, including ticket routing, SLAs, on-call coverage, and reporting performance metrics to leadership.
  • Personally engage on the most complex technical escalations and provide product feedback to drive roadmap improvements.

Analyst1 is an industry-leading cybersecurity solution provider that specializes in advanced threat intelligence, transforming security operations through automated data ingestion and investigations. The company fosters a remote-first culture with a focus on integrity, results, collaboration, and growth, offering competitive compensation and comprehensive benefits.

US

  • Serves as the client’s single point of contact and advocate for technical and security matters, building trusted relationships and understanding each client's environment and risk profile.
  • Acts as a strategic security advisor, aligning managed services capabilities to business objectives, security priorities, and regulatory requirements.
  • Owns the client health relationship, proactively monitoring service adoption and satisfaction, driving corrective action before issues impact renewal.

AHEAD builds platforms for digital business by weaving together cloud infrastructure, automation, and analytics. They prioritize creating a culture of belonging where all perspectives are valued and respected.

US

  • Serve as senior technical expert throughout customer evaluations, partnering with Sales Engineers.
  • Design and deliver global training programs for pre-sales and partner teams.
  • Build tools and automation to turn complex deployments into repeatable, scalable processes.

Check Point Software Technologies is the world's leading vendor of cyber security, facing the most sophisticated threats and attacks. The company has assembled a global team of driven, creative, and innovative people and has been recognized as one of the World's Best Companies and a top workplace.

United States 4w PTO 12w maternity 12w paternity

  • Oversee daily operations of the Security Operations Center (SOC) and manage a team of security professionals.
  • Develop and implement security policies, incident response protocols, and security monitoring strategies.
  • Lead as a highly technical leader delivering high business impact across multiple projects.

Aledade empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has become the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.

$249,500–$279,440/yr
US 18w maternity 18w paternity

  • Lead a global, multi-layered team of Sales Engineers and Solutions Consultants, driving pipeline conversion through world-class demos and proof of concept.
  • Own the technical win in pre-sales and the post-sales escalation path to drive cross-sell across the product suite.
  • Build scalable RFP and security assessment functions, and enable channel partners to independently represent the product.

UpGuard provides a Cyber Risk Posture Management (CRPM) platform that integrates security ratings, threat intel, and agentic AI to help organizations manage cyber risk. The company is scaling rapidly after a $75M Series C, with a collaborative, consultative culture that puts customer security first.

$190,000–$190,000/yr
Europe Middle East

  • Lead and develop professional services teams delivering OT cybersecurity consulting, incident response, and penetration testing across EMEA.
  • Drive operational excellence including utilization, quality, and regional coverage while managing budgets and partnering with sales.
  • Manage through sub-managers, ensuring strategic direction and empowering in-region leadership across EU and Middle East.

Dragos is the global leader in operational technology (OT) cybersecurity, combining technology, threat intelligence, and expert services to protect critical infrastructure. The company is a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC, built on authenticity, transparency, and trust.

$129,283–$161,622/yr
Canada 20w maternity 20w paternity

  • Lead the Network Operations team through infrastructure modernization and cloud-native transition.
  • Drive automation using Terraform and infrastructure-as-code to reduce manual operations.
  • Maintain 99.999% uptime and manage corporate network infrastructure including Cisco Meraki.

Marqeta is a card issuing platform that enables companies to issue cards and manage payment operations in real time. They are a publicly-traded company powering well-known brands in the new economy, with a culture focused on customer success, innovation, and teamwork.

Americas

  • Lead the Americas Customer Success team as the senior regional leader, accountable for retention, expansion, and product adoption.
  • Build a high-performing management layer that scales consistent execution across enterprise, strategic, and scale segments.
  • Partner with Sales leadership on coverage, renewal forecast, and expansion strategy while driving proactive adoption and value realization.

Semperis is a cybersecurity company focused on protecting identity infrastructure and ensuring resilience. The company is recognized as one of America's Fastest-Growing Cybersecurity Companies and a multi-year Inc. Best Workplace awardee, with a culture rooted in purpose, growth, and balance.

US

  • Lead and scale the corporate network engineering, SRE, and IT infrastructure teams to ensure reliability and performance.
  • Develop the multi-year network architecture and roadmap, including MDF standards and cloud/data center interconnectivity.
  • Drive strategic partnerships across business lines to align network transformation with evolving company needs.

SoFi Tech Solutions is a financial technology company that provides innovative software and payment solutions powering some of the world's largest fintechs. Employees describe the culture as welcoming and collaborative, with opportunities to make an impact and excel in their careers.

US

  • Drive strategic success planning and engagement across enterprise, highly regulated, and public sector accounts, from onboarding through renewal.
  • Partner with Customer Success Engineers to orchestrate a first-class onboarding experience and ensure customer use cases are delivered on time.
  • Proactively identify risks, develop mitigation plans, and collaborate with Sales to deliver Executive Business Reviews and QBRs.

Tines powers some of the world's most important workflows with an intelligent workflow platform that applies AI, automation, and integration. Founded in 2018, the company is growing rapidly and serves diverse customers from startups to public companies, fostering a culture of simplicity, speed, and soundness.

North America Unlimited PTO

  • Lead and manage the North America Enterprise Customer Success team, owning retention, expansion, and executive customer relationships.
  • Coach and develop a team of CSMs, partner with Sales, Product, and Support to ensure enterprise customers realize measurable value.
  • Champion an AI-driven approach, manage renewal forecasting, and identify at-risk accounts early to mitigate churn.

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated and operating in 64 countries. Headquartered in New York City, the company has been recognized as a best workplace by Inc Magazine and Crain's NY, and named to Fast Company's most innovative companies list.

North America Unlimited PTO

  • Lead and scale GSI partnership strategy across North America for ServiceNow Cyber and Risk.
  • Manage a team of GSI Partner Managers, driving joint pipeline generation and revenue impact.
  • Build deep relationships with GSI practice leaders and execute Joint Go-to-Market motions.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company builds an AI-native culture where technology and talent are unstoppable together.

$260,000–$260,000/yr
Global

  • Lead and develop a team of engineering managers, providing technical guidance and coaching across multiple discipline-based communities.
  • Drive department-wide improvements in engineering standards, delivery practices, and AI-assisted development tooling.
  • Partner closely with product directors to staff cross-functional teams and ensure delivery of reliable, secure, and maintainable software.

Dragos is a global leader in operational technology (OT) cybersecurity, protecting critical infrastructure systems. The company is a remote-first, mission-driven organization with teams across multiple continents, built on authenticity, transparency, and trust.

US

  • Focus on full life cycle field sales and enterprise account development/expansion in the assigned region (NY/NJ).
  • Required: 5+ years in a closing role, 3+ years full life cycle solution selling in SaaS or cybersecurity with enterprise customers.
  • Strong track record of over-achieving sales targets and ability to connect with all levels from C-Suite to Analyst.

Anomali is the Leading AI-Powered Security Operations Platform that modernizes security operations with an omnipresent, intelligent, and multilingual Copilot. Headquartered in Silicon Valley, the company consolidates ETL, SIEM, XDR, SOAR, and threat intelligence into one efficient platform, empowering teams to deliver risk insights rapidly.

Global

  • Own the Secure + MDR offering end-to-end, including security operations, compliance programs, and client-facing credibility.
  • Manage SecOps tooling, incident response, and compliance automation platforms such as Drata, Vanta, or Secureframe.
  • Build and lead the security operations team, establishing metrics and reporting for leadership and board.

van den Boom & Associates is a managed security service provider (MSSP) building a security-led practice for life sciences clients. As a growing organization, they seek a hands-on leader to own their Secure + MDR offering and establish security operations from the ground up.

Colombia

  • Safeguard customer digital assets by leveraging expertise in vulnerability identification, security implementation, and incident response.
  • Collaborate with cross-functional teams to assess risks, formulate security strategies, and ensure compliance with industry standards.
  • Stay at the forefront of emerging cyber threats and trends to proactively detect and mitigate security breaches.

Check Point is a world-leading cybersecurity vendor that provides cutting-edge technologies and services to protect against sophisticated threats. The company has a global team of innovative employees and has been recognized by Time Magazine and Forbes as one of the best companies to work for.

US

  • Own strategic, high-ARR accounts as senior relationship owner and trusted advisor to security and engineering leadership.
  • Orchestrate cross-functional teams to align the platform with enterprise security outcomes and drive adoption and retention.
  • Proactively manage risk, coordinate escalations, and provide consultative guidance on AppSec strategy.

Endor Labs builds the Application Security platform for the software development revolution, helping teams identify and prioritize critical risks in their software estate. The company is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures, and is trusted by companies of all sizes.