Partner with commercial teams across APAC to provide technical expertise and consultative solutions throughout the sales cycle.
Lead technical discovery, design end-to-end solutions, and deliver tailored product demonstrations to customers.
Build trusted relationships with customers and stakeholders, translating complex technical concepts into clear business value.
Trustonic provides smartphone locking technology to enable affordable device financing, partnering with carriers and retailers across 30+ countries. The company fosters an inclusive, flexible culture with a focus on diversity and collaboration.
You will own enterprise customers from implementation to renewal and growth.
You are the technical point of contact, comfortable with APIs and integration.
You will hire and lead a Solutions Architecture team, aligning with GTM leaders.
We are building infrastructure that's transforming how money moves in the digital economy. With nearly 50 employees across 14 countries and recent Series B funding, we help shape the future rails of the crypto industry.
Lead, coach, and develop a team of Customer Success Managers across EMEA.
Ensure customers derive measurable value from Constructor's product through successful onboarding and ongoing optimization.
Drive high standards of customer experience and implement scalable processes to support team growth.
Constructor provides a next-generation platform for search and discovery in ecommerce, optimizing for revenue, conversion rate, and profit using in-house transformers and generative LLMs. It is a U.S.-based company founded in 2019, powering over 1 billion queries daily across 150 languages and serving clients like Sephora and Under Armour, with a passionate, remote-first team.
Lead and grow a team of Technical Support Specialists in the APAC region, shaping support strategies and operations.
Collaborate with Product, Engineering, and Customer Success teams to resolve escalated issues and enhance the customer experience.
Use data and metrics to drive decision-making, improve support processes, and ensure timely issue resolution.
Ashby is a B2B SaaS company that builds best-in-class products for hiring and recruitment. They maintain a culture of small, highly talented teams with a strong emphasis on ownership, thoughtful communication, and high-quality work.
Serve as technical liaison between Bolster and a major technology partner, escalating customer issues beyond partner's free support.
Support named enterprise accounts directly, driving product adoption and expanding platform usage alongside Customer Success Managers.
Track support themes and feed insights to product, sales, and customer success teams for continuous improvement.
Bolster is an AI-driven SaaS platform that detects and takes down phishing and scam sites in real time, protecting top brands and consumers. The company values collaboration, curiosity, and ownership, with a culture of building scalable solutions and experimentation.
Guide customers through technical post-sale journeys, from implementation to renewal, as a trusted advisor.
Collaborate with Customer Success, Product, and Support teams to drive adoption and value.
Represent customer needs internally and create scalable resources like playbooks and knowledge-base content.
1Password is a cybersecurity company that builds identity and access management solutions, including enterprise password management and Unified Access Management. With over $400M in ARR and a spot on the Forbes Cloud 100, they serve 180,000+ businesses and foster a culture of curiosity, collaboration, and human-centric innovation.
Lead customer-facing technical services including integrations, identity management, and data services throughout the customer lifecycle.
Serve as the highest level of technical escalation for complex customer implementations and troubleshooting.
Collaborate with Sales, Product, and Engineering to deliver technical solutions that maximize customer value.
Zipline is a well-funded, rapidly growing SaaS company transforming how frontline teams work, empowering leading brands across retail, healthcare, and logistics. The company is fully remote with passionate employees across the U.S., Canada, and globally, fostering a collaborative and innovative culture.
Lead and mentor a team of technical account managers to drive customer success and product adoption.
Establish relationships with senior stakeholders and act as escalation point between customers and internal teams.
Work with engineering and product management to guide platform development and improve scalability.
Dragos is a global leader in operational technology (OT) cybersecurity, protecting critical infrastructure from cyber threats. The company is a remote-first, mission-driven team with a culture of authenticity, transparency, and trust.
Own strategic, high-ARR accounts as senior relationship owner and trusted advisor to security and engineering leadership.
Orchestrate cross-functional teams to align the platform with enterprise security outcomes and drive adoption and retention.
Proactively manage risk, coordinate escalations, and provide consultative guidance on AppSec strategy.
Endor Labs builds the Application Security platform for the software development revolution, helping teams identify and prioritize critical risks in their software estate. The company is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures, and is trusted by companies of all sizes.
Lead and mentor a team of Technical Account Managers supporting SMB merchants.
Work with Client Success to help merchants grow and utilize Affirm's product suite.
Establish team OKRs, forecast demand, and recruit as necessary.
Affirm is reinventing credit to make it more honest and friendly, offering buy now pay later without hidden fees. It is a remote-first company with a focus on transparent pay and comprehensive benefits.
Lead technical onboarding and configuration of Marqeta's standardized products for new customers.
Serve as the technical expert guiding customers through API integration and troubleshooting.
Advocate for customers by providing feedback to internal teams and creating training content to scale knowledge.
Marqeta is on a mission to change the way money moves by providing a card issuing platform for embedded finance. The company powers well-known brands like Block, Cash App, and Affirm, and values innovation, customer focus, and teamwork.
Own customer-facing response for high-stakes technical situations and restore confidence in the platform.
Lead cross-functional investigations with R&D and translate technical findings into clear executive communication.
Build and drive critical situation management processes and playbooks for common scenarios.
Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. Trusted by 4,500+ enterprises, they use behavioral AI to stop evolving threats and value diversity and inclusion.
Serve as the dedicated technical advisor for Cyara's global top 20 strategic accounts, building deep knowledge of customer business goals and CX architecture.
Develop technical success plans, lead roadmap discussions, and recommend testing and monitoring strategies across voice, digital, and conversational AI channels.
Own complex technical escalations, coordinate with internal teams, and proactively identify risks to ensure durable customer confidence.
Cyara is the global leader in AI-powered customer experience assurance, helping brands deliver seamless interactions across voice and digital channels. They are a growing company with a global team that values curiosity, collaboration, and continuous learning, fostering an inclusive culture.
Drive strategic success planning and engagement across enterprise, highly regulated, and public sector accounts, from onboarding through renewal.
Partner with Customer Success Engineers to orchestrate a first-class onboarding experience and ensure customer use cases are delivered on time.
Proactively identify risks, develop mitigation plans, and collaborate with Sales to deliver Executive Business Reviews and QBRs.
Tines powers some of the world's most important workflows with an intelligent workflow platform that applies AI, automation, and integration. Founded in 2018, the company is growing rapidly and serves diverse customers from startups to public companies, fostering a culture of simplicity, speed, and soundness.
Act as the go-to product and technical expert for Alpaca's enterprise partners across APAC, bridging technical and business conversations.
Provide technical support and relationship management for existing enterprise customers, guiding them through API integration and onboarding.
Partner with Sales and Solutions teams on pre-sales technical discussions, demo strategy, and create sales support materials including Mandarin-language collateral.
Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and more, serving hundreds of financial institutions across 40 countries. They are a dynamic team of 400+ globally distributed members who thrive working from around the world, with core values of Stay Curious, Have Empathy, and Be Accountable.
Own the technical relationship for a portfolio of enterprise accounts, guiding onboarding, integration, and adoption.
Manage project plans, escalate risks, and drive implementations across customer, engineering, and product teams.
Become a deep product expert, troubleshoot issues, and collaborate cross-functionally to ensure customer success and expansion.
Geordie is building the platform enterprises rely on to govern their AI agents safely. As a fast-growing startup, they value solving what matters, building through iteration, and fostering a kind yet challenging culture.
Lead product adoption and technical initiatives for enterprise customers, driving measurable business outcomes.
Build and maintain trusted relationships with senior stakeholders, managing executive reviews and risk mitigation.
Analyze product usage and customer data to identify optimization opportunities supporting renewals and expansion.
Talkdesk pioneers Customer Experience Automation (CXA) using AI to redefine how brands interact with customers. Their global team of innovators is customer-obsessed, fostering an inclusive culture, and recognized as a leader in CCaaS with Forbes Cloud 100 honors.
Lead and develop a high-performing integrations team focused on efficient client onboarding and scalable technical solutions.
Own end-to-end customer onboarding, providing technical guidance and support throughout implementation to ensure successful deployments.
Manage implementation projects by establishing timelines, monitoring quality, mitigating risks, and coordinating stakeholders.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates remotely with a distributed global team, focusing on efficient and fair recruitment processes.
Own the full commercial relationship for a portfolio of strategic accounts, carrying a Net Revenue Retention target and driving platform expansion.
Lead complex renewals and multi-year, seven-figure agreements from negotiation through close.
Build genuine, trusted relationships with senior stakeholders and run high-quality executive business reviews.
JumpCloud is an AI-powered unified IT management platform designed to secure the modern workforce by consolidating identity, device, and access management. The company is remote-first, with teams in over 15 countries, and values human connection and collaboration across diverse backgrounds.