Manager, Product Support - APAC
Remote regions
APACBenefits
Unlimited PTO
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Role Overview:
- This is a unique opportunity to build and shape how Support operates in the APAC region.
- You will be a strong advocate for customers and your team, balancing strategic foresight with operational execution.
- You will work closely with the Director of Support, Head of Support, and VP of Customer Success.
What We're Looking For:
- Proven track record leading high-performing B2B SaaS Support organizations with a culture of excellence and empathy.
- Strong technical background with ability to discuss APIs, integrations, and system workflows.
- Comfortable with ambiguity and eager to take initiative to build processes and grow the team.
Why Ashby:
- We believe small teams with very talented people deliver better performance.
- We value strong ownership, principled thinking, and thoughtful communication.
- We offer competitive compensation, unlimited PTO, and generous equipment and education budgets.
Ashby
Ashby is a B2B SaaS company that builds best-in-class products for hiring and recruitment. They maintain a culture of small, highly talented teams with a strong emphasis on ownership, thoughtful communication, and high-quality work.