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US

  • Lead and mentor a team of Technical Account Managers supporting SMB merchants.
  • Work with Client Success to help merchants grow and utilize Affirm's product suite.
  • Establish team OKRs, forecast demand, and recruit as necessary.

Web Development REST APIs Technical Account Management People Management

20 jobs similar to Lead, Technical Account Management (Travel, New Markets)

Jobs ranked by similarity.

Canada

  • Manage strategic technical relationships with enterprise retail partners to ensure successful adoption and integration of digital solutions.
  • Serve as a trusted advisor, translating business challenges into technical opportunities and driving measurable outcomes.
  • Collaborate cross-functionally with Product, Sales, Analytics, and Engineering teams to align partner needs with product priorities.

Our partner company provides innovative digital solutions for leading retail organizations. They foster a collaborative, remote-first culture that values ownership, transparency, and continuous learning.

$77,813–$115,313/yr
Canada

  • Manage a portfolio of Enterprise and SMB merchants, building long-term relationships and driving growth.
  • Define strategic vision, develop account plans, and lead commercial negotiations for expansion.
  • Orchestrate cross-functional teams and analyze performance to increase product adoption and retention.

Affirm is a financial technology company reinventing credit with honest and friendly buy now, pay later solutions. It is a remote-first public company with a culture focused on people-first benefits and inclusive growth.

Ontario British Columbia Canada

  • Lead technical onboarding and configuration of Marqeta's standardized products for new customers.
  • Serve as the technical expert guiding customers through API integration and troubleshooting.
  • Advocate for customers by providing feedback to internal teams and creating training content to scale knowledge.

Marqeta is on a mission to change the way money moves by providing a card issuing platform for embedded finance. The company powers well-known brands like Block, Cash App, and Affirm, and values innovation, customer focus, and teamwork.

$82,500–$82,500/yr
Canada

  • Own and develop technical relationships with enterprise retail partners, serving as a trusted advisor.
  • Lead onboarding and delivery of strategic projects, ensuring commitments are met.
  • Partner cross-functionally with Product, Sales, Analytics, and Engineering to drive value for partners.

Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of shoppers daily. The company operates with a remote-first culture and five core principles, fostering a progressive and collaborative environment.

US

  • Own the technical relationship for a portfolio of enterprise accounts, guiding onboarding, integration, and adoption.
  • Manage project plans, escalate risks, and drive implementations across customer, engineering, and product teams.
  • Become a deep product expert, troubleshoot issues, and collaborate cross-functionally to ensure customer success and expansion.

Geordie is building the platform enterprises rely on to govern their AI agents safely. As a fast-growing startup, they value solving what matters, building through iteration, and fostering a kind yet challenging culture.

$56,210–$70,080/yr
Canada Unlimited PTO 20w maternity 20w paternity

  • Act as a trusted technical and payments advisor, leading technical discussions and solutions for customers in a customer-facing role.
  • Collaborate cross-functionally to win new business, increase customer value, and strengthen relationships, while providing integration guidance.
  • Build expertise by learning from product and technology teams, and deliver critical customer feedback to shape the product roadmap.

Marqeta is a payments technology company that provides a modern card issuing platform for companies to issue cards, authorize transactions, and manage payment operations in real time. As a publicly-traded company, Marqeta powers well-known brands and champions a Flexible First culture with values like solving for the customer and winning as a team.

Global

  • Lead and mentor a technical integration team of approximately 8 people, driving scalability and automation.
  • Drive strategic evolution of seller onboarding with a focus on KPIs and operational excellence.
  • Collaborate cross-functionally with Operations, Product, Tech, Sales, and Customer Success to enable sustainable marketplace growth.

Redcare Pharmacy is Europe's number one e-pharmacy, dedicated to improving health through innovative solutions. They foster a collaborative and inclusive work culture, with a focus on team growth and employee well-being.

Global

  • Own enterprise deals end-to-end from discovery to close, including demos and integration conversations without a Sales Engineer.
  • Drive tight sales process with crisp notes, clean pipeline hygiene, and accurate forecasts while navigating complex stakeholder groups.
  • Contribute to team development by sharing playbooks and coaching junior AEs on discovery and deal process as the team grows.

Brale builds the infrastructure layer for businesses to launch, manage, and use stablecoins in everyday applications, supporting payments, embedded finance, and compliant stablecoin programs. The company is scaling its trusted foundation for moving, storing, and using stablecoins and is mission-driven with a clear thesis and real customers.

$100,000–$130,000/yr
Canada

  • Develop technical and business subject matter expertise in xMatters use cases and products, leading clients through requirements and value mapping exercises.
  • Manage client expectations, adoption, and process improvement, supporting minor integration updates and knowledge transfer activities.
  • Communicate regularly with customers and account teams to build effective relationships and drive successful deployments.

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events using their critical event management technology. They are part of a larger organization with offices worldwide, offering a collaborative culture where team members pitch in for customer success.

$101,702–$127,127/yr
6w PTO

  • Guide customers through implementation and API integrations as the primary technical advisor.
  • Troubleshoot complex API and integration issues, collaborating with Engineering.
  • Partner with Customer Success, Sales, and Product to optimize platform adoption and satisfaction.

We provide the world's easiest background check, simplifying trust for jobs, homes, and opportunities. We have raised over $127M and have been recognized by Deloitte Fast 50 for three years, with a culture of curiosity, collaboration, and high performance.

Europe

  • Lead and develop the Technical Integration/Seller Onboarding team, defining clear goals, roles, and responsibilities.
  • Manage strategic advancement of technical seller onboarding with focus on scalability, automation, and quality.
  • Act as central interface between Operations, Product, Tech, Sales, and Customer Success Management.

Redcare Pharmacy is Europe's leading online pharmacy, driven by dedicated teams and cutting-edge innovation. The company fosters a comfortable and cooperative work environment where every employee feels valued and contributes to the vision of 'Until every human has their health'.

US 4w PTO

  • Own technical planning and setup end-to-end for new US customers and rollouts
  • Own inbound customer & technical support for the US market, triaging and resolving issues
  • Build the US playbook from scratch: setup and support documentation, escalation paths, and response standards

Voize builds AI companions that automate digital workflows for frontline workers, giving them more time to care, connect, and be present. Backed by $50M in Series A funding, they serve over 2,000 facilities and 200,000 users with a dynamic team focused on social impact.

Mexico

  • You own technical discovery for prospective merchants, understand their stack, and map them to the right Sezzle integration path.
  • You lead product demos and technical presentations for merchant engineering and business stakeholders.
  • You design integration solutions across API, SDKs, and platform plugins, and validate integrations before launch.

Sezzle is revolutionizing the shopping experience with interest-free installment plans that make shopping smarter and more accessible. They are building an innovative, dynamic team passionate about creating a unique shopping journey for consumers and merchants.

Global 4w PTO

  • Lead the team responsible for onboarding new vendors and services onto the AppXite marketplace, owning the entire lifecycle from design to delivery.
  • Design scalable integration processes, automate workflows with AI, and optimize delivery to keep the catalog competitive.
  • Collaborate closely with global cloud vendors like Microsoft, AWS, and Google Cloud to expand platform capabilities.

AppXite is a digital marketplace, CPQ, and billing platform for Telco, SaaS, Cloud, and AI services. The company has an international team in a collaborative, multicultural environment that values technical excellence.

US

  • Lead and scale Phoenix’s client-facing support organization, overseeing customer experience and retention strategy.
  • Build a high-performing Client Services organization combining support, technical troubleshooting, onboarding, and account management.
  • Partner closely with Product, Engineering, and other teams to ensure exceptional service and measurable business outcomes.

We are the Autonomous Commerce Platform for DTC Founders, unifying storefronts, checkout, payments, and operations with AI agents. We have 8-figure ARR growing 100%+ YoY, strong unit economics, and are backed by experienced operators.

Colombia

  • Ensure excellent partner and customer satisfaction by meeting or exceeding operational KPIs.
  • Develop and execute career growth plans for team members through coaching and performance feedback.
  • Lead internal and external escalations, ensuring rapid issue resolution and root cause analysis.

Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. With a remote-first culture and a strong commitment to global inclusion, Twilio fosters a vibrant team of diverse experiences making a global impact each day.

UK Unlimited PTO 16w maternity 16w paternity

  • Lead the day-to-day operating rhythm of the Account Management organization, including pipeline reviews, forecast calls, and performance management.
  • Own team revenue targets and develop a high-performing organization capable of delivering sustained customer expansion and retention.
  • Coach and empower Senior Account Managers through structured feedback, career development, and commercial coaching.

Jobgether is an AI-powered job matching platform that connects candidates with employers efficiently. The company operates fully remotely with a diverse international team and a culture centered on transparency, growth, and sustainable high performance.

UK

  • Lead and grow a full-stack engineering team building Affirm's direct-to-consumer products for international markets.
  • Set a clear technical roadmap and drive cross-functional alignment to ship with speed and quality.
  • Champion engineering excellence and foster a culture of ownership, curiosity, and impact measurement.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The company serves over 20 million consumers and fosters a culture of engineering excellence, ownership, and curiosity.

Canada

  • Lead the delivery of quarterly goals for your team, guiding engineers through ambiguity to solve open-ended problems and ensuring support throughout delivery.
  • Collaborate with product management, design, and analytics to define technical strategy, articulate constraints, and partner on decisions considering risks and trade-offs.
  • Foster a culture of quality and ownership by setting code review and design standards, mentoring team members, and advocating best practices through writing and tech talks.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. It is a remote-first company with a culture of quality and ownership, offering competitive benefits including fully subsidized medical coverage for you and your dependents.

North America Unlimited PTO

  • Partner with sales teams to understand customer technical requirements and deliver tailored, code-level product demonstrations.
  • Design and execute custom API integrations and proof-of-concept environments based on each client's specific tech stack and use cases.
  • Act as the bridge between customers, sales, and engineering by responding to technical queries covering API architecture, authentication, webhooks, and data flows.

Yuno builds payment infrastructure enabling companies to participate in the global market. Founded by seasoned payments and tech experts, the company empowers teams at brands like InDrive and McDonald's with over 1,000 payment methods via a single API.