Technical Account Manager (xMatters)

Everbridge

Remote regions

Canada

Salary range

$100,000–$130,000/yr

Benefits

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Responsibilities:

  • Develop technical expertise in xMatters products and act as a consultant to drive deployment and adoption.
  • Lead clients through workshops, manage expectations, and support integration updates.
  • Foster strong relationships through regular communication with customers and account teams.

Requirements:

  • 3+ years in professional services/software consulting and project management.
  • Strong communication, problem-solving, and decision-making skills.
  • Experience with DevOps, ITIL, REST Web Services, Java/JavaScript, XML, and SaaS environments.

Compensation and Benefits:

  • Salary range of $100,000 - $130,000 per year plus variable compensation.
  • Benefits include healthcare, dental, parental planning, mental health, 401(k) match, and paid time off.

Everbridge

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events using their critical event management technology. They are part of a larger organization with offices worldwide, offering a collaborative culture where team members pitch in for customer success.

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