Own the post-sale technical relationship for LATAM across Portuguese, Spanish and English.
Drive onboarding, adoption, and account health for enterprise customers.
Identify retention and expansion opportunities to grow the region.
We turn memory into visibility for some of the most recognisable brands in the world. Backed by tier 1 investors, we are a small, technical team at the edge of a category whose playbook is still being written.
Serve as technical liaison between Bolster and a major technology partner, escalating customer issues beyond partner's free support.
Support named enterprise accounts directly, driving product adoption and expanding platform usage alongside Customer Success Managers.
Track support themes and feed insights to product, sales, and customer success teams for continuous improvement.
Bolster is an AI-driven SaaS platform that detects and takes down phishing and scam sites in real time, protecting top brands and consumers. The company values collaboration, curiosity, and ownership, with a culture of building scalable solutions and experimentation.
Serve as the dedicated technical advisor for Cyara's global top 20 strategic accounts, building deep knowledge of customer business goals and CX architecture.
Develop technical success plans, lead roadmap discussions, and recommend testing and monitoring strategies across voice, digital, and conversational AI channels.
Own complex technical escalations, coordinate with internal teams, and proactively identify risks to ensure durable customer confidence.
Cyara is the global leader in AI-powered customer experience assurance, helping brands deliver seamless interactions across voice and digital channels. They are a growing company with a global team that values curiosity, collaboration, and continuous learning, fostering an inclusive culture.
Own customer outcomes from post-sale implementation through renewal, adoption, and expansion.
Lead customers through deployment, onboarding, testing, training, and operational rollout.
Partner with customer stakeholders across security, IT, operations, and leadership teams to define goals and success criteria.
Ambient.ai is the category creator and leader in Agentic Physical Security, using its AI platform to integrate with security cameras and access control systems. Founded in 2017 and backed by major investors, the company has grown rapidly and was ranked #71 on Forbes' best startup employers list.
Drive event technology strategy and execution across ServiceNow's global event portfolio.
Lead platform integrations, data flows, and operational readiness for complex event programs.
Manage agencies, vendors, budgets, and cross-functional partnerships to deliver scalable attendee experiences.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow. The company serves 85% of the Fortune 500 and is building an AI-native culture where technology and talent are unstoppable together.
Lead and mentor a team of Technical Account Managers supporting SMB merchants.
Work with Client Success to help merchants grow and utilize Affirm's product suite.
Establish team OKRs, forecast demand, and recruit as necessary.
Affirm is reinventing credit to make it more honest and friendly, offering buy now pay later without hidden fees. It is a remote-first company with a focus on transparent pay and comprehensive benefits.
Architect the Future: Translate customer business and eLearning goals into long-term, scalable technical strategies.
Own the Technical Relationship: Take full technical and product ownership of assigned enterprise accounts.
Serve as the Trusted Advisor: Guide executive and technical stakeholders through platform innovations and integrations.
Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. With a global team of 900+ Docebians, they foster a culture of trust, positive intent, and diverse perspectives.
Own the relationships that will define PI's next decade across three partnership ecosystems: HR tech platforms, AI platforms, and productivity surfaces.
Structure commercial models behind each partnership and build the function as it scales.
Bring deep technical fluency in API-first integrations and AI ecosystem knowledge to open doors at the senior-most levels of major platform companies.
The Predictive Index is a talent optimization leader that uses behavioral science to help companies hire, lead, and build winning teams. With over 10,000 customers including major brands, the company is an award-winning best place to work that values diversity, collaboration, and a culture of 'Better Work, Better World.'
Coach, mentor, and develop a team of Technical Account Managers supporting SMB merchants.
Work closely with Client Success to help merchants grow by enabling efficient time to market and leveraging Affirm's product suite.
Establish team OKRs, forecast demand, handle escalations, and advocate for merchants cross-functionally.
Affirm reinvents credit to make it more honest and friendly, offering consumers flexibility to buy now and pay later without hidden fees or compounding interest. It is a remote-first company with a culture that prioritizes people, offering competitive benefits and equity rewards.
Own the full commercial relationship and customer success across 5 to 15 strategic accounts, driving value, expansion, and renewals.
Go deep with transformational accounts, building executive partnerships and long-term success plans for large enterprises.
Drive NRR and cross-sell across ElevenLabs' expanding product suite, leading renewals end to end.
ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model and now serve millions of users and thousands of businesses, with $781M in funding and a valuation of $11B.
Own technical onboarding and configuration for publishing partners, including content ingestion and widget setup.
Serve as first responder for partner issues, triage bugs, and escalate to Engineering with clear reports.
Build and maintain documentation and processes to scale partner operations and ensure smooth implementations.
ProRata.ai provides an AI-powered answer engine that helps publishers deliver trusted, attributed answers to their audiences. It is a growing company with a collaborative and innovative culture.
Own enterprise-level strategic engagements with Outreach's most strategic customers.
Define and scale TAM engagement models, frameworks, and best practices.
Influence long-term product direction and operational strategy as the voice of the customer.
Outreach is the only complete agentic AI platform for revenue teams, founded in 2014. The company serves world-leading enterprises and fosters a diverse and inclusive culture with employee resource groups.
Act as the dedicated technical point of contact for strategic top tier customers, leading technical handoff from Sales Engineering and building deep relationships with technical stakeholders.
Drive platform health, scalability, and performance by assessing customer deployments, providing strategic recommendations, and guiding on automation best practices.
Manage escalations and operational excellence, overseeing support intake, critical incidents, and cross-functional coordination with Support, Product, Engineering, and Customer Success.
n8n is an open-source workflow orchestration platform built for AI, enabling technical teams to automate with code-like freedom and no-code speed. The company has grown to over 260 employees across Europe and the US, with a strong community of 650,000 developers and a culture centered on a shared builder spirit.
Serve as the primary technical advisor for a portfolio of strategic customers.
Lead technical reviews to identify risks, optimization opportunities, and improvement plans.
Investigate complex technical issues, perform root cause analysis, and drive resolution.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains and supporting the people who manage them. With over 2000 employees worldwide and a best-in-class HQ in Ottawa, Canada, the company fosters a culture of innovation and has won multiple Top Employer awards.
Build and deploy AI-driven workflows across content, segmentation, reporting, and lead enrichment.
Automate campaign reporting, post-event analysis, and performance insights.
Partner cross-functionally with Product, Sales, RevOps, and Marketing to connect data and systems.
Flywire is a global payments enablement and software company that delivers the world's most important and complex payments. With over 1,200 FlyMates across 12 offices and more than 40 nationalities, the company supports over 4,800 clients in education, healthcare, travel, and B2B industries.
Build and lead relationships with key partners in North America to drive revenue targets and partner satisfaction.
Partner with marketing, field operations, and client success teams to ensure operational excellence and on-site event needs.
Maximize partner success by tracking sales performance, surfacing insights, and optimizing marketing strategies.
DICE is redefining live entertainment by bringing fans, artists, and venues together. The company is rapidly growing worldwide with a culture that encourages authenticity and influence.
Build and automate agentic workflows to streamline events, partner communications, and product marketing.
Own partner activation and events programmes end-to-end, driving engagement and pipeline generation.
Translate complex energy products into compelling narratives and maintain the intelligence loop for competitive positioning.
tem builds AI-native transaction infrastructure for electricity markets, aiming to bring transparency and fairness to energy transactions. The company recently closed a $75 million Series B and is scaling internationally with a remote-first culture.
Own the full sales cycle from prospecting to close for mid-market and enterprise accounts.
Build and demo custom voice agent prototypes during the sales process to accelerate buy-in.
Partner with Forward Deployed Engineers to ensure seamless handoff and develop GTM strategies.
Speechify develops text-to-speech products that convert reading materials into audio, with over 50 million users. The company has nearly 200 employees worldwide in a fully distributed team, including engineers from top companies like Amazon, Google, and Microsoft.
Drive customer retention and identify upsell opportunities while managing a high volume of accounts.
Build strategic relationships with leadership-level contacts and host Quarterly Business Reviews to mitigate risks.
Exceed quarterly renewal and net renewal goals by partnering with internal teams and coordinating with procurement.
Acquia empowers the world’s most ambitious brands to create digital customer experiences with its open source Drupal-based Digital Experience Platform. Headquartered in Boston, the company is a Great Place to Work-Certified firm, listed among the world’s top software companies, and fosters an inclusive, innovative culture.
Work directly with customers to provide cost intelligence observations and advise on their cost intelligence and AI ROI journey.
Mentor and train fellow TAMs while leading strategic customer segment onboarding and implementation initiatives.
Build and monitor customer adoption metrics, conduct executive business reviews, and champion the customer voice within product and engineering teams.
Ubiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their development footprint. They custom-curate Brazilian top 5% talent for their LATAM strategy, offering a unique combo of staff augmentation and employer-of-record services.