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What you will do:
- Serve as the primary technical advisor for a portfolio of strategic customers.
- Lead technical reviews to identify risks, optimization opportunities, and improvement plans.
- Investigate complex technical issues, perform root cause analysis, and drive resolution.
What we are looking for:
- Bachelor's degree in Computer Science, Engineering, or related field with 7+ years of customer-facing technical experience.
- Deep expertise in enterprise SaaS solutions and strong troubleshooting skills.
- Ability to influence stakeholders and lead complex initiatives independently.
Work With Impact:
- Our platform directly helps companies power the world's supply chains, impacting daily life.
- We work with Fortune 500 brands like Lockheed Martin, Unilever, and P&G.
- We are committed to diversity, equity, and sustainability with a net-zero operations strategy.
Kinaxis
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains and supporting the people who manage them. With over 2000 employees worldwide and a best-in-class HQ in Ottawa, Canada, the company fosters a culture of innovation and has won multiple Top Employer awards.