Source Job

• Lead customer-facing technical services including integrations, identity management, and data services throughout the customer lifecycle.
• Serve as the highest level of technical escalation for complex customer implementations and troubleshooting.
• Collaborate with Sales, Product, and Engineering to deliver technical solutions that maximize customer value.

Zipline is a well-funded, rapidly growing SaaS company transforming how frontline teams work, empowering leading brands across retail, healthcare, and logistics. The company is fully remote with passionate employees across the U.S., Canada, and globally, fostering a collaborative and innovative culture.

• Serve as a post-sales technical SME on complex product integrations and custom APIs.
• Lead customer-facing technical engagements including discovery sessions and hands-on configuration.
• Enable the team by converting insights into documentation, playbooks, and tooling for reuse.

Ashby builds a best-in-class HR and recruiting platform to help companies optimize hiring processes. They are a small, talented team that values ownership, continuous improvement, and deep customer focus.

• Own technical customer relationships for enterprise API integrations from implementation through launch and ongoing optimization.
• Guide customers from signed agreements to live product by troubleshooting complex integration challenges and communicating solutions clearly.
• Partner with Product and Engineering teams to identify product gaps and build scalable onboarding processes.

The partner company specializes in travel technology with API-first infrastructure for hotel search and booking. The size and culture are not specified, but the environment values autonomy, trust, and collaboration.

• Own technical customer layer for enterprise API integrations, from implementation to launch to optimization.
• Work directly with major API customers, influencing product and engineering decisions.
• Build the technical integration and support function for APAC from the ground up.

Nuitée builds the API backbone for the global travel industry, enabling seamless connectivity between travel businesses. Founded in 2017, it has grown into a global infrastructure provider trusted by industry leaders like Hopper, Google, and Uber.

• Act as a trusted technical advisor, driving long-term adoption of the Samsara platform through consultative problem-solving and proactive optimization of customer technical health.
• Manage a portfolio of accounts with tailored success plans, mitigating risks and demonstrating technical ROI while collaborating cross-functionally with Sales, Support, and Product teams.
• Leverage AI-powered tools to anticipate customer needs, personalize engagement, and deliver faster, more proactive outcomes across global enterprise customers.

Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations to harness IoT data for actionable insights to improve safety, efficiency, and sustainability. As a recently public company, they foster a culture of rapid career development and are surrounded by a high-caliber team.

• Lead customer relationships and technical support for Trustonic solutions across APAC.
• Take ownership of complex issues, coordinate internal teams, and drive resolution.
• Understand customer roadmaps, influence product direction, and support adoption and growth.

Trustonic makes smartphones affordable by providing secure device locking technology for carriers, retailers, and financiers across 30+ countries. With a diverse, inclusive culture and a focus on doing the right thing, they value flexibility and teamwork in a fast-paced global environment.

• Partner with Business Development to develop solution strategies and relationships that win business in your focus market.
• Understand the product and transit agency world deeply to connect the two and solve real problems for agencies.
• Shape solutions that show agencies what they gain from our open platform and what's genuinely different about working with Masabi.

Masabi builds fare collection platforms that allow riders to seamlessly buy and present tickets for public transport via mobile, ticket machines, or bank cards. Their Justride platform is used in over 250 locations globally, and they foster a culture of innovation, openness, and trust with a focus on making transit fair and accessible.

• Define and execute the roadmap for core platform services such as APIs and data infrastructure.
• Collaborate with engineering and product teams to prioritize and deliver high-quality technical features.
• Monitor platform metrics and manage dependencies to ensure operational excellence.

Caseware provides cloud-based software solutions for assurance and audit professionals. The company fosters a collaborative culture focused on innovation and teamwork.

• Provide technical expertise to the sales team and translate business requirements into technical solutions.
• Drive client engagements via discovery sessions, solution design workshops, product demos, and developer Q&As.
• Guide merchants from initial pre-sales conversations through go-live, ensuring smooth integration and acting as project owner.

Primer provides a unified infrastructure for global payments, helping finance and payments teams reduce complexity and capture revenue. Backed by top investors, we are a rapidly growing, remote-first company with a collaborative and mission-driven culture.

• Own the API and integration docs, rewriting and keeping them current as the stack changes.
• Build quickstarts, sample code, and reference architectures for developer integration.
• Take signed partners from kickoff through go-live, handling requirements, provisioning, and testing.

Coinme combines blockchain technology with everyday simplicity to make digital currencies accessible. With over 40,000 cryptocurrency kiosks nationwide and a modular enterprise platform, they are a leading crypto infrastructure provider.

• Own the success of New Verticals integrations by driving initiatives across technical teams, contractors, and internal stakeholders.
• Identify, resolve, and escalate integration-related blockers while managing external relationships with partners.
• Partner with product, engineering, and operations teams to drive improvements and shape the systems integrations roadmap.

DoorDash is a technology and logistics company that started by enabling door-to-door delivery. We are a large, growing team committed to diversity and inclusion, with comprehensive benefits and a focus on employee well-being.

• Own revenue performance, retention, and long-term success of a portfolio of strategic event organizer partners.
• Operate as a technical and strategic advisor, delivering data-driven insights and AI-powered solutions.
• Build deep relationships and represent Let's Do This at industry events, including onsite support at key moments.

Let's Do This is the world's leading marketplace for endurance events, inspiring people to experience moments that make them feel alive. With 80 co-workers and $90M raised from top investors, the company is in a rapid growth phase and fosters an AI-first, high-ownership culture.

• Lead and develop a regional Technical Account Management team across APAC, setting objectives and driving performance.
• Build trusted relationships with strategic customers, providing technical guidance and driving adoption of Trustonic solutions.
• Translate customer requirements into product roadmap opportunities and resolve complex technical challenges through cross-team collaboration.

Trustonic provides smartphone locking technology enabling global access to devices and digital finance. They partner with carriers and retailers across 30+ countries and foster an inclusive, flexible culture that values diversity and equal opportunities.

• Lead technical discovery sessions with prospects to align needs with Spreedly's capabilities.
• Deliver compelling demos, architecture diagrams, and documentation that support sales conversations.
• Translate business and technical requirements into actionable solution proposals and implementation plans.

Spreedly is the world's leading Open Payments Platform, providing infrastructure for businesses to connect to any payment gateway, processor, or fraud tool through a single API. Founded in 2007 and headquartered in Durham, NC, the company fosters a culture of transparency, courageous collaboration, and self-driven leadership among a diverse, forward-thinking team.

• Own product strategy and roadmap for integrations with ATS, HRIS, and HCM platforms like Bullhorn, Symplr CTM, and Workday.
• Lead customer-facing implementation and scoping for enterprise deals, especially in healthcare staffing.
• Drive API and developer experience improvements, including documentation and partner relationships.

KarmaCheck provides modern background checks and screening automation for the staffing industry, leveraging AI agents. The company is a remote-first startup with a small, innovative team focused on disrupting the background check market.

• Architect the Future: Translate customer business and eLearning goals into long-term, scalable technical strategies.
• Own the Technical Relationship: Take full technical and product ownership of assigned enterprise accounts.
• Serve as the Trusted Advisor: Guide executive and technical stakeholders through platform innovations and integrations.

Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. With a global team of 900+ Docebians, they foster a culture of trust, positive intent, and diverse perspectives.

• Work across Product, Engineering, Sales and Customer Success to solve technical problems that determine customer launch speed and value.
• Investigate merchant websites, commerce stacks, and APIs to assess feasibility and turn requirements into technical recommendations.
• Build, test, and improve integrations across platforms like Shopify, VTEX, and Adobe Commerce while automating repetitive tasks with AI.

Terrific is building the next generation of social commerce through live shopping powered by real-time data and AI, helping brands own their customer data instead of relying on third-party platforms. As a fast-growing startup with a global team across Latin America, Europe, Israel, and the US, the culture is AI-native, collaborative, and focused on building scalable systems.

• Provide second-level technical support to customers via multiple channels, troubleshooting complex software and hardware issues.
• Collaborate with first-level and third-level teams to ensure smooth escalations and document all interactions in ticketing systems.
• Identify recurring issues and proactively suggest product or process improvements to enhance customer experience.

PAR Technology is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. With a global presence and a 'Better Together' ethos, the company fosters a collaborative and innovative culture.

• Lead technical integration and data projects from scoping to delivery for clients.
• Provide consultative support and mentorship to team members.
• Contribute to process improvements and cross-functional collaboration.

Absorb Software is a leading global AI-driven learning platform provider, helping organizations unlock workforce potential. Trusted by over 3,300 organizations and 34 million users, the company has a collaborative, caring culture focused on innovation and continuous learning.

• Ensure customers increase safety, efficiency, and sustainability of their operations with the IoT platform.
• Deeply understand the Samsara platform and explain its capabilities to businesses across various industries.
• Drive business transformation by leading strategic customer engagements and orchestrating product consultation workshops.

Samsara is the pioneer of the Connected Operations Cloud, helping organizations improve the safety, efficiency, and sustainability of physical operations. It is a publicly-traded hyper-growth company that values customer success and innovation.