Customer Success Manager

About the Role:

• Samsara's Scaled Customer Success team ensures customers adopt the platform, realize measurable business value, and renew with confidence.
• This cross-functional role connects Sales, Support, Finance, Renewals, Sales Engineering, Customer Education, and Product.

In This Role, You Will:

• Be on the front lines ensuring customers increase safety, efficiency, and sustainability of their operations.
• Deeply understand the Samsara platform and explain it to businesses of all types.
• Drive business transformation by leading strategic customer engagements and orchestrating product consultation workshops.

You Should Apply If:

• You want to impact the industries that run the world.
• You thrive when solving complex problems with a growth mindset.
• You are a natural relationship builder and architect of your own career.

Minimum Requirements:

• 3-5+ years of experience in technical customer success, account management, or related roles.
• Strong priority management and high emotional intelligence.
• Proven track record of building trust and communicating effectively with stakeholders.