Manage a portfolio of enterprise customers, ensuring their success and retention.
Proactively identify and address customer needs, driving product adoption and value realization.
Collaborate with sales, product, and support teams to deliver seamless customer experiences.

Qualifications:

Proven experience in customer success or account management, ideally in SaaS or IoT.
Strong communication and relationship-building skills with enterprise clients.
Ability to analyze data and metrics to drive customer outcomes.

What We Offer:

Flexible remote work model with a focus on outcomes.
Competitive total compensation including base salary, bonus, and equity.
Comprehensive health and wellness benefits, plus professional development stipend.

Samsara

Samsara is the pioneer of the Connected Operations Cloud, enabling organizations to harness IoT data to improve safety, efficiency, and sustainability of physical operations. As a recently public company, they focus on digitally transforming industries like agriculture, construction, and transportation.

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