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See allAbout the role:
- 12-month FTC in WFM.
- Use data insights to staff operations.
- Lead solution design from start to finish.
Key responsibilities:
- Compile WBRs, MBRs, and ops reports.
- Build Looker dashboards and MI.
- Write SQL to automate and analyse complex data.
Requirements:
- Experience in service delivery and WFM.
- Advanced Looker and Google Sheets skills.
- Comfortable with incidents and stakeholder communication.
Benefits:
- £1,000 yearly learning budget.
- MacBook and home setup.
- Remote UK or office-based.
Monzo
Monzo is a digital bank on a mission to make money work for everyone, offering accounts, savings, investments, and pensions in the UK. With a focus on award-winning customer service and financial education, Monzo has grown significantly and fosters an inclusive, diverse culture.