Technical Support Consultant
Remote regions
UKBenefits
5w PTO
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Role Overview:
- Provide technical support and assurance for UK and international customers.
- Work across 2nd-line support, change delivery, and technical assurance.
Key Responsibilities:
- Support incidents, major incidents, and root-cause analysis.
- Review change plans, documentation, and service readiness.
Qualifications:
- Strong technical support experience in ITIL-aligned environments.
- Desirable: automation/scripting, major incident, and public safety experience.
NEC Software Solutions
NEC Software Solutions, part of NEC Corporation, develops software for emergency services, transport, and public services. With 3,000+ employees, it supports governments, hospitals, and police to improve public outcomes.