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Overview:
- AI for government; supports GSA NOC.
- Central POC for incidents and network triage.
Responsibilities:
- Provide network support; monitor via SolarWinds.
- Document in ServiceNow; coordinate with vendors.
- Troubleshoot LAN/MAN/WAN and BAS.
Qualifications:
- Public Trust clearance or ability; ITILv4 cert.
- 0-5 years experience; end user support.
- Desired: SolarWinds, NOC, wireless, Agile.
About:
- Reston, VA; 2024 Military Friendly Employer.
- Supports active-duty and veteran employees.
Empower AI
Empower AI provides AI solutions for federal government agencies, leveraging decades of experience in Health, Defense, and Civilian missions. Headquartered in Reston, Va., it is recognized as a 2024 Military Friendly Employer.