Oversee the company’s compliance program and policies including audit readiness, and regulatory certification efforts.
Partner with IT Security, Risk, Legal, and Audit teams to ensure project deliverables support compliance with ISO 27001, SOC 1, PCI DSS, and HIPAA/HITECH standards.
Develop IT and Compliance project plans, set deadlines and owners for specific tasks, and track the progress of each project
Element Critical provides hybrid infrastructure solutions in an expanding portfolio of data center facilities across the country. They aim to meet the diverse needs of today’s business and technology leaders by delivering superior service and product offerings, cultivating trusted relationships with their customers, and motivating and enabling their employees.
Assess the current Jira Data Center setup, including projects, workflows, custom fields, and user permissions.
Define the migration scope and identify critical tasks (e.g., data cleanup, user management).
Develop migration strategy and detailed timeline.
DMI is a leading provider of digital services and technology solutions that supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results.
Delivering IT support by responding to Service Requests and Incidents, aiming for 80% first-contact closure.
Troubleshooting computer hardware/software issues and implementing updates.
Developing and maintaining Support Center documentation using Confluence and ServiceNow.
Veolia in North America is a top-ranked environmental company, the country’s largest private water operator and technology and hazardous waste/pollution treatment leader. They offer water, waste, and energy management services to commercial, industrial, healthcare, higher education and municipality customers. Veolia has more than 10,000 employees working at more than 350 locations across North America, and fosters a collaborative and innovative culture.
Receive, own, and resolve support tickets raised by Inixion clients.
Use remote access tools to diagnose and troubleshoot issues directly within client environments.
Liaise with internal departments to drive swift resolution of outstanding issues.
Inixion is a Sage partner with a track record of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing.
Write GDS scripts, test, debug, document and deploy new and modified code.
Gather business requirements from key stakeholders related to the implementation or enhancement of any internal applications and processes and translate into a functional Statement of Work.
Receive internal and external client inquiries primarily via email or Zendesk, regarding product functionality or problems; research with the requestor to fully diagnose the issue then develop creative solutions and respond within established timelines.
CI Azumano is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. Our team of talented individuals is what makes us successful with competitive pay, benefits, perks, and flexible work-life balance.
Lead training programs across AA Tech and Train‑the‑Trainer for partner support organizations on the Alle platforms.
Design facilitator guides, talk tracks, assessments, and job aids; coordinate with technical writing and content owners to align training with knowledge base and Standard Operating Procedure (SOP) updates.
Serve as a subject‑matter expert on Alle and Alle related products and the internal audiences who use them; understand key workflows, policies, and user journeys.
At Allergan Aesthetics, an AbbVie company, they develop, manufacture, and market a portfolio of leading aesthetics brands and products. Their aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more.
Serve as the go-to technical resource for various IT-related issues.
Tackle mid-level challenges and collaborate with IT teams for escalations.
Mentor Level 1 analysts through coaching and continuous learning.
DYOPATH is dedicated to providing exceptional IT support and solutions. They foster a collaborative and uplifting environment guided by their L.O.V.E. philosophy (Living Our Values Every Day).
Respond to incoming phone calls, emails, and chat messages requesting technical support.
Provide first-level support for desktop, laptop, printer, mobile device, software, and basic network issues.
Ensure timely and accurate resolution of all service desk requests.
DYOPATH is a company that provides IT services. They are recognized for outstanding IT service and have a collaborative, upbeat environment where achievements are celebrated.