Support the Service Delivery Manager of the responsible Business Unit with administration in various systems and tools
Assist in collecting, cleaning, and preparing data from various sources
Perform basic data analysis to identify patterns, trends, and anomalies
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, was Hungary’s most attractive employer in 2025 according to Randstad’s representative survey. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees.
Manage contract fulfillment, invoicing, and pre-sales support.
Monitor SLA compliance, steer order management, and control costs.
Orchestrate stakeholders, ensure service delivery, and contribute to product development.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, was Hungary’s most attractive employer in 2025, according to Randstad’s representative survey. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees and has hundreds of large customers, corporations in Germany and in other European countries.
Deliver front‑line support through our IT Helpdesk Jira project.
Support key employee and device lifecycle workflows.
Exposed to IT engineering work by pairing with IAM and Client Platform engineers.
SandboxAQ delivers AI solutions that address some of the world's greatest challenges. They are a global team that is tech-focused and includes experts in AI, chemistry, cybersecurity, physics, mathematics, medicine, engineering, and other specialties.
Monitor inbound email and telephone queries, ensuring tickets are logged and assigned appropriately.
Act as a first point of contact for routine customer requests, resolving straightforward issues and escalating complex enquiries.
Maintain accurate data and recommend improvements to ticket workflows to support efficient service delivery.
SFG20 is setting the industry standard for building maintenance. They provide services and technologies that empower people to create safer buildings by using their standard, software and expertise to make buildings better.
Create and maintain review plans and moderate review meetings.
Document review results, derive action items, and ensure follow-up.
Analyze processes, identify gaps, provide status updates, and maintain Jira.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, excels as Hungary’s most attractive employer, offering diverse IT and telecommunications services. With over 5300 employees, we serve hundreds of large corporations in Germany and other European countries, continuously developing our sites and seeking skilled IT professionals.
Complete a brief Customer Service training to learn tools, workflows, and service standards
Help create and update training materials, guides, and process documentation
Support Customer Service requests by researching issues, gathering information, and helping coordinate solutions
SupplyHouse.com is an e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004. They value their team members and cultivate a supportive community through their core values of Generosity, Respect, Innovation, Teamwork, and GRIT.
Provide first and second-level technical support for enterprise applications to remote employees.
Manage incident tickets through Zendesk, ensuring proper documentation and timely resolution.
Support employee onboarding and offboarding processes, including account creation/deactivation.
Voltus is a remote energy startup focused on providing intelligent solutions for the grid. They are committed to maintaining a secure, reliable, and compliant platform for their customers and partners, operating with a fully remote, global workforce of around 250 employees.
Support ticketing setup and ongoing maintenance for live events.
Create and maintain public-facing venue pages using CMS/WYSIWYG web editing software.
Support the Systems & Ticketing team with day-to-day administrative and operational requests.
We are a fast-growing global entertainment company ($14M revenue, 60+ team members) creating immersive experiences that drive real social change. We're ambitious, creative, and impact-driven, blending art, technology, and storytelling to deliver world-class experiences.
Provide technical assistance and support to end users by troubleshooting software issues.
Resolve access problems, and support IT management tools and systems.
Ensure prompt issue resolution, deliver user training, and support cloud-based applications and IT service operations.
SOSi, founded in 1989, is a large private technology and services integrator in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Act as the primary interface between customers and the organization.
Lead and manage dynamically organized squads (typically 8–10 members).
Ensure the stability, reliability, and efficiency of IT services and infrastructure.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. They provide a wide portfolio of IT and telecommunications services with more than 5300 employees and have hundreds of large customers, corporations in Germany and in other European countries.
Help create and update training materials, guides, and process documentation.
Support Customer Service requests by researching issues, gathering information, and helping coordinate solutions.
Contribute to projects that improve service processes, efficiency, and consistency.
SupplyHouse.com is an e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004. They value every individual team member and cultivate a community where people come first, providing the best possible experience for their customers.
Providing customer service through responding to issues and keeping them informed.
Owning assigned issues/incidents through the ticket lifecycle management.
Creating, maintaining, and curating incident documentation for customer and team benefit.
The Adaptavist Group combines teamwork, technology, and processes, helping businesses be better. They deliver enterprise software and tailored solutions across technology ecosystems; they are experts at change and operate globally.
Provide timeline and professional support to customers through multiple channels.
Troubleshoot software-related issues and guide users through steps to resolve problems.
Create, track, and manage tickets in the support system, ensuring timely follow-up and resolution.
Rubris, founded by veterans of the legal technology and mass legal claims industries, provides the Rubris Crosslink Platform, a proprietary software solution. They believe in creating an environment of inclusion and belonging, advancing talented individuals by promoting a culture of respect and support.
Creation of application profiles/fact sheets together with the customer’s application owners
Ordering/provisioning of services in the FMO
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. They provide IT and telecommunications services with more than 5300 employees, serving hundreds of large customers in Germany and other European countries.
Provide email support for program applicants and participants.
Manage a trouble ticket queue to track issues from report to resolution.
Provide weekly and monthly reporting on program support activity.
EnergyHub empowers utilities and their customers to create a clean, distributed energy future. They help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants. EnergyHub has a casual environment, the flexibility to set your own schedule.
Own and improve the customer experience on the Open Telekom Cloud Marketplace.
Assist customers with platform issues and coordinate with technical teams.
Manage relationships with marketplace sellers and partners.
Deutsche Telekom IT Solutions is part of the Deutsche Telekom Group, a leading provider of IT and telecommunications services in Europe. They have over 5300 employees and an award-winning culture, with hubs in Budapest, Debrecen, Pécs, and Szeged dedicated to growing cloud professionals.
Performs administrative tasks related to professional responsibilities and reports to supervisor.
Monitors network solutions, creates tickets for issues, and troubleshoots incoming tickets.
Implements changes, manages configurations, and ensures customer satisfaction.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, was Hungary’s most attractive employer in 2025, according to Randstad’s representative survey. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees and has hundreds of large customers, corporations in Germany and in other European countries.
Provides high-quality customer service for the efficient resolution of technology problems and requests.
Performs first-line troubleshooting for customers and takes ownership of all customer interactions.
Provides end user device management and support, including desktops, laptops, and PDAs.
Cayuse Commercial Services delivers solutions that streamline the complexities of research administration, compliance, and collaboration. They empower universities to focus on their strategic goals, from increasing funding opportunities to simplifying the grant lifecycle. They are a growing company.
Explore how Miratech’s global teams operate through real business process analysis
Document workflows and procedures that help shape our internal ecosystem
Identify improvements that make our processes stronger and more efficient
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They are a values-driven organization with a culture of relentless performance, retaining nearly 1000 full-time professionals and exceeding a 25% annual growth rate.
Provide client support and issue resolution via E-mail, telephone, and other electronic medium.
Create, manage, and resolve support tickets raised against technical issues within agreed time limits.
Monitor the Cirrus and ICE applications and services, ensuring issues are escalated/resolved
TELUS Agriculture & Consumer Goods delivers data insights and technology solutions that empower and connect producers to their consumers. They aim to improve the quality, safety and sustainability of our food and consumer goods globally. Their team members are enthusiastic, innovative, passionate, and energetic.