Provide 1st Level Support and monitoring to IT systems and integration solutions.
Work in a team with other experienced Support Analysts.
Work closely with customers, building a good working relationship.

What You’ll Do:

They might have some basic understanding of XML as well, the rest they will learn with us.
The most important skills they will need to demonstrate are their written and spoken communication skills, especially to external customers, good ticket accuracy and an appropriate “sense of urgency”.
Maintaining and adding of knowledge base documentation

What You Bring:

Be highly self-motivated and proactive.
Excellent customer service skills and a desire to help people.
Have a good working knowledge of MS Windows and Unix/Linux OS

TELUS Agriculture & Consumer Goods

TELUS Agriculture & Consumer Goods delivers data insights and technology solutions that empower and connect producers to their consumers. They aim to improve the quality, safety and sustainability of our food and consumer goods globally. Their team members are enthusiastic, innovative, passionate, and energetic.

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