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TELUS Agriculture & Consumer Goods
TELUS Agriculture & Consumer Goods
2 open remote positions
TELUS Agriculture & Consumer Goods leverages world-leading technology to create better producer-to-consumer outcomes. The company offers digital solutions and data insights for global supply chains, aiming for sustainability and efficiency.
Open Positions
Own incident management for assigned tickets, ensuring SLA compliance and client satisfaction. Collaborate with cross-functional teams on project coordination and stakeholder management. Execute data quality reconciliations and monitor automated alerts for data integrity.
Project Coordination
Provide excellent customer service via phone, email, and chat, handling time-sensitive issues and tracking communications in CRM. Conduct webinars, assist with data migration, and collaborate with account managers to enhance customer accounts. Maintain knowledge of agricultural practices, precision ag hardware/software, and internal tools for account setup and troubleshooting.
Customer Service
CRM
Communication
Agronomy