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Responsibilities:
- Execute IT infrastructure and application support tasks according to documented procedures.
- Detect, escalate, and resolve incidents as rapidly as possible.
- Manage and maintain Standard Operating Procedures manuals.
Qualifications:
- B.S. or B.A. in Computer Science preferred, 1+ years of experience in an IT-related field required.
- ITIL v3 or v4 Foundations Certification preferred.
- Demonstrate proficiency with Microsoft Office products.
Vericast
Vericast is the financial institution (FI) performance partner, helping banks and credit unions drive growth, improve efficiency, increase engagement, and navigate change through data, technology, and people. Thousands of financial institutions rely on their 150 years of financial services expertise to help them achieve more.