Training & Process Improvement Intern

Responsibilities:

• Complete a brief Customer Service training to learn tools, workflows, and service standards
• Support Customer Service requests by researching issues, gathering information, and helping coordinate solutions
• Contribute to projects that improve service processes, efficiency, and consistency

Requirements:

• Currently enrolled in an undergraduate program with a focus on Business, Communications, Human Resources, Operations, or a related field
• Clear verbal and written communication including written documentation skills (creating guides, instructions, or process notes)
• Foundational data skills (reviewing metrics, trends, or feedback using tools such as Excel or Google Sheets)

Why work with us:

• Experience our culture firsthand – We value generosity and believe that work should be both fulfilling and engaging
• Build meaningful connections – Our people-first culture ensures you feel supported and respected from day one
• We’re committed to growth – From everyday learning opportunities to our final presentations, we strive for continuous improvement