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Key Responsibilities:
- Lead, mentor, and develop a team of administrators and engineers.
- Manage 24x7x365 operational support, escalations, and incident response.
- Drive platform governance, licensing optimization, and adoption strategies.
Technical Skills:
- Microsoft 365, Exchange Online, Teams, SharePoint Online, Power Platform.
- Collaboration platforms: Slack, Five9, and Google Workspace.
- Integration & automation: APIs, SAML/OIDC/SCIM, PowerShell scripting.
Leadership Competencies:
- Strategic thinker with strong operational execution capabilities.
- Ability to lead through ambiguity and organizational change.
- Collaborative leadership style with cross-functional partnership skills.
Cision
Cision is the global leader in consumer and media intelligence, equipping PR and communications professionals with data-driven tools. It serves over 75,000 organizations, including 84% of the Fortune 500, and fosters an inclusive culture committed to diversity and innovation.