Lead and scale IT operations strategically, including FinOps automation, security resilience, and vendor management.
Handle hands-on tasks like provisioning accounts, troubleshooting Google Workspace and Zoom, and onboarding new hires.
Mentor a team of 4 and drive workflow automation to reduce manual effort and support organizational growth.
Lemnis is a public charity dedicated to harnessing transformative change to expand learning for all. We are a growing, innovative organization with a collaborative and inclusive culture, committed to fostering an environment where every team member can thrive.
Own day-to-day IT operations for a globally distributed, remote-first organization.
Administer and improve Microsoft 365, Entra ID, Intune, SharePoint, and Power Automate environment.
Manage SaaS platforms, IT vendors, licenses, and support Microsoft Business Central and integrations.
CrateDB is an international open source software and database company that is revolutionizing SQL database management for developers. It is a growing deep-tech scale-up with a diverse and talented team working in agile and collaborative culture.
Serve as a subject matter expert for Atlas Technica’s multitenant technology solutions.
Provide escalation and second-line support to end users and other Atlas Technica team members.
Identify manual or repetitive processes and develop opportunities for automation and optimization.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, the company has grown consistently and maintains a culture that values ownership, execution, growth, and camaraderie.
Resolve employee IT requests through Slack, Jira, and other support channels.
Provision laptops, user accounts, access, and SaaS applications for onboarding, offboarding, and role changes.
Build and maintain automations, integrations, and custom connections between business systems.
Array is a financial innovation platform providing credit and identity monitoring, privacy protection, and financial ads marketplace products. It is a remote-first company focused on high-performing individuals and a culture of continuous improvement and experimentation.
Manage the ticket queue, prioritize and resolve requests, and identify recurring categories for automation.
Participate in rotating on-call and incident response, troubleshooting and documenting issues in real time.
Build and maintain monitoring dashboards (Tableau, Superset, Grafana) to track service health and data quality.
Airbnb is a global community marketplace that connects hosts with guests for unique stays and experiences. With over 5 million hosts and 2 billion guest arrivals, the company fosters a culture of inclusion and belonging, emphasizing innovation and engagement.
Lead and execute on complex technical troubleshooting and incident resolution from investigation to delivery of permanent solutions.
Design and implement comprehensive monitoring processes, including creating detailed playbooks and runbooks for common scenarios, as well as detailed documentation including post-incident reviews and knowledge base articles.
Leverage AI-powered tools and workflows to automate issue detection, diagnosis, and resolution processes.
Alternative Payments is building the financial operating system for SMBs, consolidating the disconnected tech stack that holds service-based businesses back. We're growing fast, thinking big, and building a global team that wants to be part of something that lasts.
Lead operations and agents to meet established SLAs.
Manage day-to-day operations, escalations, and performance evaluations.
Provide mentorship and insights to improve agent and customer experience.
This company provides technical support services to Microsoft's clients through a team of freelancers. The role involves leading a shift team to ensure high-quality operations and agent management.
Own advanced troubleshooting for Microsoft 365 and Intune issues, perform root cause analysis, and implement corrective actions under change control.
Configure and support Microsoft Intune and core M365 services including Entra ID integration, Conditional Access, and device enrollment.
Collaborate with cross-functional teams to deliver scoped engineering tasks and ensure smooth handoffs to operations and support teams.
3Cloud is a cloud services company specializing in Microsoft Azure and Modern Workplace solutions. The company fosters a culture of experimentation, direct feedback, and collective growth.
Help define and mature Engineering Operations by improving application health visibility, service reliability, and operational analytics.
Build and implement scalable processes for Incident, Problem, and Change Management that engineers actually want to use.
Connect engineering systems, data, and teams to reduce fragmentation and improve operational visibility across the organization.
Turnitin is a recognized innovator in global education, developing learning integrity solutions that help educators and institutions uphold academic integrity. With over 16,000 academic institutions using our services in more than 185 countries, we foster a remote-first culture and a diverse community of colleagues across 35+ countries.
Handle and resolve daily tickets in Jira Service Management, providing technical support via Service Desk and Slack.
Conduct onboarding and offboarding, managing user accounts, equipment, and access to corporate systems.
Maintain knowledge base, monitor equipment, and participate in strategic IT projects with a focus on customer service.
Plata Card is a fintech company focused on innovative financial solutions. They have a supportive, high-tech team that values creativity and open communication, with offices in Georgia, Serbia, and Kazakhstan.
Handle infrastructure work across a growing scope — from hand-picked, low-urgency familiarization tasks toward independently managing significant components.
Troubleshoot and resolve infrastructure issues with autonomy, seeking guidance on necessary changes and architecture decisions.
Engage in infrastructure-as-code projects and play an active role in CI/CD pipeline management.
Planning Center exists to help churches build stronger, more connected communities. Since 2006, over 80,000 churches have trusted our tools, and we are an independent, profitable company with no outside investors, operating with a fully remote team.
Design, operate, and continuously tune platform monitoring across Dynatrace and Splunk.
Own the Single Pane of Glass dashboard and lead all P1/P2 incident responses.
Manage on-call rotation and deliver monthly SLA reports.
We are a growing Service-Disabled Veteran Owned company providing IT solutions to federal clients. We embrace remote work and invest in our employees' growth.
Deliver high-quality remote IT support as a senior escalation point for a fully distributed workforce.
Own end-to-end user lifecycle including onboarding, offboarding, and device management.
Operate and extend AI-powered IT automation tools to reduce toil and focus on high-leverage work.
Assured modernizes insurance claims processing with software solutions for large insurers. The company is a fast-growing technology firm with 200-300+ employees and a remote, collaborative culture.
Lead a globally distributed IT support team across US, Finland, UK, and APAC, managing hiring, performance, and career development.
Drive AI-first ITSM transformation by migrating to Atomicwork and deploying AI-native ticket deflection and self-service workflows.
Own ITSM process design, governance, and SLA accountability across incident management, request fulfillment, and change management.
Oura empowers people to own their inner potential with award-winning products that track readiness, activity, and sleep. As a quickly growing company focused on health, they value team well-being and provide tools for best work.
Support cloud-hosted application testing, implementation, maintenance, and validation.
Monitor and troubleshoot Windows, Linux, server, network, and application environments.
Assist with incident response, documentation, and operational process improvements.
Applied Systems builds cloud software and AI-powered solutions that reinvent insurance technology for agencies and brokers worldwide. With over 40 years of experience, the company fosters a people-first culture built on trust, inclusion, and growth, supporting employees to deliver their best work.
Manage day-to-day operations of Tanium's infrastructure and participate in planning IT goals.
Develop tools for automation of tasks and integration of central IT services.
Collaborate with DevOps and Engineering teams to resolve operational challenges and streamline workflows.
Tanium delivers real-time cloud-based endpoint management and security. It secures over 32 million endpoints and has been named to the Forbes Cloud 100 list for nine consecutive years, with a culture emphasizing collaboration, respect, and diversity.
Lead a shift team of support agents to meet SLA targets and manage day-to-day operations.
Conduct ticket audits, assess resolution quality, and implement improvement plans.
Provide mentorship, handle escalations, and screen candidates for technical and soft skills.
This posting describes a contractor role supporting Microsoft clients through M365 administration. The company is a large multinational technology organization with a culture focused on cloud services and enterprise support.
Own and improve the platforms powering customer experience operations, including Zendesk and Vitally.
Design and maintain automations, workflows, and integrations to reduce manual effort.
Collaborate with cross-functional teams in a distributed, asynchronous environment.
They are a partner company hiring through Jobgether, focused on customer experience operations. They offer a remote-first culture with global collaboration and a strong emphasis on autonomy and innovation.
Lead the IT organization and manage a distributed team of engineers and support analysts.
Attack tech debt, modernize the IT stack, and own identity and automation with Okta.
Set IT strategy, define SLAs, and harden security posture in partnership with Security.
Engine transforms business travel into a personalized, rewarding, and simple experience with a platform combining corporate travel, charge card, and spend management. With over 30,000 companies and 1 million travelers, Engine is a fast-growing, cash-flow-positive fintech backed by major investors and recognized as a top workplace.
Act as a trusted technical advisor to customers, solving complex email flows, migrations, security, and user management issues.
Create and deliver best practices, tutorials, and technical presentations for diverse stakeholders.
Support the sales team as the technical expert on customer-facing calls and video conferencing.
DoiT is a global technology company that helps cloud-driven organizations leverage the cloud for business growth and innovation. With decades of multicloud experience and specializations in Kubernetes, GenAI, and CloudOps, we are an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, serving over 4,000 customers worldwide.