Codes all unassigned tickets and provides initial support on alerting tickets.
Creates and manages Microsoft support escalation tickets.
Troubleshoots and re-installs Azure agents for backups and patching.
3Cloud is a managed services provider specializing in Microsoft Azure cloud solutions. They foster a culture of experimentation, direct feedback, and teamwork, with a focus on collective growth and client success.
Respond to inbound requests and alerts for cloud hosted solutions, developing case management skills with oversight.
Interact with customers, partners, and internal resources to understand needs and ensure professional communication.
Troubleshoot and resolve basic cloud issues using company systems, contributing to documentation and maintaining high availability.
Hyland is the pioneer of the Content Innovation Cloud, delivering enterprise intelligence and automation. With nearly 4,000 employees, the company fosters an inclusive, employee-centric culture focused on growth and community impact.
Monitor, analyze, and resolve incidents for customer infrastructure running in Azure.
Triage, action on, and disposition telemetry alerts as they come in.
Install, configure, and administer customer systems in Azure.
Atmosera empowers businesses with modern technology and human expertise, specializing in Azure cloud solutions. As a Microsoft Partner with seven specializations and award-winning partner, the company fosters a culture of innovation and collaboration.
Provide Tier 2/3 technical support across Windows, Linux, macOS, and cloud platforms like AWS, Azure, and GCP.
Troubleshoot full-stack issues, reproduce problems, and document remediation steps and knowledge base articles.
Collaborate with Engineering, DevOps, and Product teams to escalate and resolve bugs, and improve support processes.
Volexity provides cybersecurity solutions with a focus on digital forensics and incident response. The company is an equal opportunity employer and values diversity, with a moderate team size supporting a growing software product line.
Execute technical Scope of Work for projects, assist Project Manager with client updates, and identify potential issues.
Perform cloud migrations, server setup, network configuration, and mentor less experienced team members.
Ensure quality standards and communicate with clients via video, audio, and in-person meetings.
RedHelm is a technology partner delivering industry-leading cybersecurity and full-stack IT services. They are building an environment focused on innovation, accountability, and collaboration.
Investigate and resolve customer technical issues across cloud security posture management, vulnerability scanning, and threat detection in AWS, Azure, and GCP environments.
Troubleshoot cloud connector and integration failures, including IAM, network connectivity, and API authentication issues.
Design and implement automation leveraging AI agents to improve triage accuracy and resolution efficiency.
Wiz provides an AI-powered cloud security platform that connects code, cloud, and runtime to secure cloud and AI applications, trusted by over 65% of the Fortune 100. As one of the fastest-growing startups, powered by Google, Wiz has a culture that values world-class talent and encourages creative thinking.
Provide front-line IT support, triaging hardware, software, and application issues, managing employee onboarding/offboarding, and maintaining asset inventories and software licensing.
Assist with security operations including monitoring, vulnerability remediation, patch management, and compliance initiatives such as audit evidence and risk assessments.
Support design and building of internal solutions using AI tools and database engines, integrating with SaaS via APIs, and establishing operational discipline.
Training The Street (TTS) is the world's leading financial learning services company, delivering targeted, hands-on training to corporate and academic clients globally. We're a small team growing beyond a SaaS-only stack, seeking a technician to support day-to-day operations and security.
Serve as a subject matter expert for Atlas Technica’s multitenant technology solutions.
Provide escalation and second-line support to end users and other Atlas Technica team members.
Identify manual or repetitive processes and develop opportunities for automation and optimization.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, the company has grown consistently and maintains a culture that values ownership, execution, growth, and camaraderie.
Act as a trusted advisor for clients, assisting them with the integration of Illumio into their environments.
Manage deployments and upgrades of the Illumio platform, ensuring successful implementation by coordinating timeframes and required resources.
Conduct technical reviews and provide guidance on change preparation for Illumio deployments.
Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust and strengthens cyber resilience for organizations worldwide.
Provide support and maintenance of the network environment, servers, and virtual machines.
Monitor infrastructure, respond to issues, and implement process improvements.
Participate in technology projects, create documentation, and escalate complex issues.
LSAC advances law and justice by promoting access, equity, and fairness in law school admission and supporting the prelaw to practice journey. They are a mission-driven organization that values continuous improvement and collaboration.
Administer and secure Azure cloud instances for North American customers.
Implement infrastructure-as-code and automation pipelines for reliability.
Monitor performance, perform backups, and provide on-call support.
CBN STI provides secure driver license and ID solutions for U.S. states, backed by Canadian Bank Note Company's global expertise. We value long-term employee relationships and offer a competitive package with health, medical, life insurance, and a 401k.
Administer and troubleshoot Windows and Linux servers, Hyper-V, and VMware environments.
Diagnose and resolve customer incidents involving VPS, dedicated servers, and connectivity.
Participate in upgrades, migrations, and infrastructure improvement projects with clear documentation.
The company provides VPS and dedicated server hosting for FX brokers and traders. It is a small organization seeking a reliable, hands-on contractor to support customer-facing infrastructure.
Design, implement, maintain, and optimize highly available infrastructure supporting mission-critical applications and services.
Monitor production environments, analyze system performance, and proactively identify opportunities to improve stability, scalability, and operational efficiency.
Respond to technical escalations, troubleshoot infrastructure, networking, hardware, and software issues, and lead resolution of critical incidents.
Our partner is a technology company focused on high-availability platforms and mission-critical infrastructure. The team is collaborative and works with modern cloud technologies.
Administer, secure, and optimize Windows Server environments while leading cloud migration initiatives to modern architectures.
Maintain detailed documentation, contribute to governance frameworks, and provide technical guidance throughout cloud modernization efforts.
Monitor, troubleshoot, and resolve system performance issues, applying automation and best practices for streamlined operations.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the galaxy. As the world's leading mission capability integrator and transformative IT provider, we deliver trusted solutions to protect our nation and allies.
Support and improve production and development infrastructure for multiple teams handling high traffic products.
Help developers debug intricate issues and architect scalable solutions across cloud and on-premise environments.
Promote CICD strategies, document processes, and mentor junior DevOps engineers.
We are a tech pioneer offering world-class adult entertainment and games on safe platforms. With an international team of dynamic innovators, we have offices in Montreal, Austin, and Nicosia and celebrate diversity and inclusion.
Administer Windows Server 2016, 2022, and 2025 environments, including Active Directory, DNS, DHCP, and Failover Clustering.
Manage Google Cloud Platform services such as Compute Engine, VPC, IAM, and Cloud Storage, and automate tasks with PowerShell.
Ensure high availability, security, and operational excellence through monitoring, incident resolution, and root cause analysis.
Tieto Tech Consulting is a Nordic technology consultancy that helps businesses transform through digital solutions. As one of the largest tech companies in the Nordics, it fosters an open culture with professional growth and work-life balance.
Engineer and maintain optimal performance and availability of AWS environments using IaC and automation.
Diagnose and resolve complex cloud infrastructure issues, providing support for cloud systems.
Create and maintain technical documentation for architecture decisions, automation processes, and compliance artifacts.
Millennium is a cybersecurity company providing mission-critical support for national security, with a focus on Red Team Operations and Defensive Cyber Operations. The team of over 300 professionals supports the Department of Defense and federal civilian customers, fostering a culture of expertise and equal opportunity.
Troubleshoot and resolve complex technical issues for customers, using debugging, networking, and system administration skills.
Own and drive customer technical support experience, collaborating across teams and escalating when necessary.
Design and implement automation solutions to scale support offerings, while participating in on-call rotation for after-hours coverage.
Wiz is redefining security for the AI era by connecting code, cloud, and runtime into a single shared context, trusted by over 65% of the Fortune 100. As one of the fastest-growing startups, now powered by Google, we offer a culture that values world-class talent and creative freedom, with a global team scanning over 230 billion files daily.
Debug complex application systems to resolve business-impacting issues.
Lead system upgrades, migrations, and maintenance activities to ensure stability.
Apply DevOps practices and tools to deploy and run high-quality software.
Thoughtworks is a leading technology consultancy that helps clients solve complex business problems with technology. For over 30 years, it has fostered a dynamic and inclusive community of bright, supportive colleagues pushing boundaries through impactful work.
Provide advanced technical support for complex issues related to the Commvault CommServe platform and associated technologies.
Troubleshoot problems involving workflows, authentication, security, networking, SQL databases, and web services to drive root cause analysis.
Collaborate with Engineering and Product teams to deliver timely resolutions and mentor other engineers through knowledge sharing.
Commvault provides AI-powered cyber resilience solutions to protect data and ensure business continuity. With over 25 years of experience and more than 100,000 customers, the company fosters a collaborative culture focused on technical excellence and customer success.