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What You'll Do:
- Manage technical customer support experience within the Wiz product.
- Troubleshoot and solve customer issues using collaboration and best practices.
- Identify escalation needs and coordinate incident management requests.
What You'll Bring:
- Bachelor's degree in CS, cybersecurity, or equivalent experience with 2+ years in technical support.
- 1+ year experience with cloud technologies (AWS, Azure, GCP) and proficiency in Linux and scripting.
- Experience with Kubernetes, system virtualization, and security frameworks.
Compensation + Benefits:
- Base salary range $108,000 - $148,500 USD plus bonus, equity, and benefits.
- Full-time position with remote work from the contiguous US.
- Equal opportunity employer with a focus on innovation and growth.
Wiz
Wiz is redefining security for the AI era by connecting code, cloud, and runtime into a single shared context, trusted by over 65% of the Fortune 100. As one of the fastest-growing startups, now powered by Google, we offer a culture that values world-class talent and creative freedom, with a global team scanning over 230 billion files daily.