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Ireland

  • Investigate and resolve customer technical issues across cloud security posture management, vulnerability scanning, and threat detection in AWS, Azure, and GCP environments.
  • Troubleshoot cloud connector and integration failures, including IAM, network connectivity, and API authentication issues.
  • Design and implement automation leveraging AI agents to improve triage accuracy and resolution efficiency.

Cloud Security Kubernetes Python Linux AWS

20 jobs similar to Solutions Support Engineer

Jobs ranked by similarity.

$172,279–$249,640/yr
Canada United States

  • Partner with engineering teams to review cloud and compute architecture design changes.
  • Develop or adopt open-source tools to monitor and harden cloud infrastructure and detect intrusions.
  • Drive the definition and implementation of security policies and monitor conformance.

Quora operates a global knowledge sharing platform with over 300M monthly unique visitors and Poe, a platform for AI language model interaction. It is a privately held, remote-first company with a culture rooted in transparency, idea-sharing, and experimentation.

UK

  • Lead cross-team incident triage for high-impact customer outages, coordinating Engineering, Product, and Customer Experience response and contributing to root cause analysis.
  • Develop and maintain observability for cloud-hosted customer deployments by building and refining system monitors, dashboards, and alerting.
  • Serve as the senior escalation point for complex support cases in EMEA, working cases that involve deep platform internals and unusual failure modes.

Dragos defends industrial organizations that provide modern civilization necessities like water, electricity, and safe working environments. As a market leader in ICS/OT Cybersecurity, we operate globally with a remote-first culture and are looking for mission-oriented teammates who value authenticity, transparency, and trust.

Ireland

  • Diagnose and resolve complex production issues across Linux, Kubernetes, networking, storage, and GPU systems.
  • Act as a senior escalation point for critical incidents, collaborating with engineering teams on root cause analysis.
  • Develop tools and automation in Python, Bash, or Go to improve troubleshooting efficiency and observability.

The partner company provides advanced AI and cloud infrastructure solutions, supporting large-scale distributed computing and AI workloads. They operate in a fast-moving, collaborative environment with highly skilled engineering teams focused on cutting-edge technology and operational excellence.

US

  • Troubleshoot and resolve complex technical issues for customers, using debugging, networking, and system administration skills.
  • Own and drive customer technical support experience, collaborating across teams and escalating when necessary.
  • Design and implement automation solutions to scale support offerings, while participating in on-call rotation for after-hours coverage.

Wiz is redefining security for the AI era by connecting code, cloud, and runtime into a single shared context, trusted by over 65% of the Fortune 100. As one of the fastest-growing startups, now powered by Google, we offer a culture that values world-class talent and creative freedom, with a global team scanning over 230 billion files daily.

$190,000–$199,000/yr
US Unlimited PTO 16w maternity 16w paternity

  • Champion a security-first mindset within Engineering to set the security posture of platform infrastructure.
  • Design and build automation that makes compliance evidence continuous and translates HITRUST controls into tests.
  • Embed security into the platform by default through guardrails, policy-as-code, and well-documented patterns.

Redox accelerates healthcare transformation with useful data via its interoperability platform. The fully remote US-based team operates with radical transparency and ownership.

$101,260–$101,260/yr
Canada

  • Act as technical point of contact for customer cloud environments, leading reliability initiatives and incident response.
  • Troubleshoot complex infrastructure issues and drive automation using scripting and infrastructure-as-code.
  • Participate in 24/7 on-call rotations to ensure timely resolution of production incidents.

Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. They process applications for partner companies and manage initial candidate screening.

Mexico

  • Drive security engineering initiatives and embed security across engineering teams.
  • Manage threats and respond to incidents with advanced automation and AI agents.
  • Architect secure solutions for AI/ML workloads and mentor team members.

EarnIn is a pioneer of earned wage access, building products that deliver real-time financial flexibility for those living paycheck to paycheck. They have an experienced leadership team and world-class funding partners, and are growing fast with a healthy core business.

$83,922–$116,586/yr
UK

  • Design and automate controls, detection mechanisms, and tooling to improve Information Security of Algolia's infrastructure and products.
  • Partner with engineering and product teams to integrate Information Security into new features, systems, and development pipelines.
  • Conduct Information Security risk assessments and threat models of core systems, services, and third-party vendors.

Algolia is a pioneer and market leader in AI Search, empowering 17,000+ businesses with blazing-fast, predictive search experiences. The company raised $150M in Series D funding, quadrupling its valuation to $2.25B, and has a global team with offices in Paris, NYC, London, Sydney, and Bucharest.

Poland

  • Monitor and investigate security alerts in AWS infrastructure, respond to incidents affecting the product platform.
  • Automate security operations using Python or Go, and configure tools like WAF, GuardDuty, and Security Hub.
  • Collaborate with engineering teams to prioritize vulnerabilities, conduct threat modeling, and guide secure coding practices.

Tripadvisor connects global travelers to experiences worth sharing through its brands, technology, and marketplaces. As a publicly traded company with a portfolio including Viator and TheFork, it fosters a culture of collaboration, trust, and remote-friendly flexibility.

$140,000–$160,000/yr
US Unlimited PTO

  • Engineer security infrastructure across AWS and Kubernetes including telemetry pipelines, cryptographic lifecycle, and compliance automation.
  • Build and maintain agentic AI workflows using tools like Claude Code and MCP integrations to automate security engineering tasks.
  • Embed security controls into deployment pipelines and develop threat models that inform architecture decisions.

Lumin Digital creates cutting-edge digital banking solutions for credit unions and banks as a 100% cloud-native company. Their culture is built on trust, respect, and boldness in a fully remote environment.

$100,000–$160,000/yr
US

  • Support the day-to-day security posture of systems across cloud and on-prem environments, including vulnerability management and remediation tracking.
  • Partner with infrastructure, platform, and engineering teams on secure configuration, access control, logging, and incident readiness.
  • Support compliance activities related to GovRAMP, FedRAMP, PCI DSS, and internal reviews using AWS security tooling.

Grant Street Group is a growing company that provides SaaS products for electronic payments, auctions, and tax collection. The company fosters a culture of teamwork, professional excellence, and individual responsibility in a technology-rich remote environment.

$150,000–$195,000/yr
US Unlimited PTO

  • Lead and contribute to projects enhancing security, reliability, release processes, and developer experiences.
  • Collaborate with engineering, IT, and People teams to solve security challenges across infrastructure, CI, and applications.
  • Implement infrastructure-as-code and compliance initiatives, and improve developer tools and workflows.

AllTrails is the app for exploring the outdoors, connecting people to their next adventure. With the world's largest outdoor community and members globally, we lead with values like positivity, innovation, and inclusivity.

$120,000–$150,000/yr
US Unlimited PTO

  • Optimize new and existing systems by increasing reliability, performance, and scalability.
  • Automate routine operational tasks to reduce toil and improve efficiency.
  • Ensure infrastructure security compliance and implement least-privilege access controls.

Prove provides phone-centric identity tokenization and passive cryptographic authentication solutions to reduce friction and enhance security across digital channels. With over 1,000 enterprise customers processing 20 billion requests annually, they foster a fast-paced, collaborative culture focused on impact and tenacity.

UK

  • Lead and support the response to all security events and incidents across Twilio's global infrastructure, services, and applications.
  • Work cross-collaboratively to solve challenges related to a broad spectrum of threat actors and improve security posture.
  • Own the security incident lifecycle, participate in on-call rotation, and conduct post-incident betterments.

Twilio shapes the future of communications with innovative solutions for hundreds of thousands of businesses, empowering millions of developers worldwide. The company embraces a remote-first work culture and a strong culture of connection and global inclusion, fostering a vibrant and diverse team.

$160,000–$180,000/yr
US

  • Own the infrastructure and platform powering the marketplace, focusing on reliability, observability, security, and automation.
  • Manage production AWS and EKS clusters, infrastructure as code with Terraform and GitOps, and CI/CD pipelines via GitHub Actions.
  • Build automation and internal tooling in Python, Bash, Go, and Node.js/TypeScript, and operate PostgreSQL, MongoDB, and Temporal.

Office Hours is an on-demand expert network that connects leading organizations with trusted experts across various knowledge domains. The company is hyper-growth, profitable, and expanding quickly, backed by top marketplace investors.

Asia

  • Design and deploy security solutions to monitor and harden the entire infrastructure in AWS.
  • Implement and update security measures for the protection of Binance.com infrastructure.
  • Utilize log ingestion platforms for security analytics and identification of attacker tactics and patterns.

Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by 300+ million people in 100+ countries, we offer a results-driven workplace with a flat structure and opportunities for career growth.

$180,000–$195,000/yr
US

  • Architect, build, and evolve secure, scalable cloud infrastructure on AWS and AWS GovCloud to power the Hypori SaaS platform.
  • Independently own ambiguous, high-impact infrastructure problems, guide technical direction, and act as a senior escalation point during production incidents.
  • Drive strategy and execution of Infrastructure as Code, observability, CI/CD, and operational frameworks while mentoring engineers and raising the technical bar across the organization.

Hypori Inc. is a high-growth cybersecurity SaaS company transforming secure mobility through a virtual workspace platform that enables users to access enterprise apps and data from any mobile device with zero data on the endpoint and total personal privacy. Backed by $55M in funding from investors including UBS, AE Industrial Partners, Hale Capital Partners, and GreatPoint Ventures, the company is expanding into new commercial and regulated markets.

$127,050–$148,830/yr
Unlimited PTO

  • Tackle complex customer issues spanning multiple systems, collaborating across Product, Engineering, and Customer Success.
  • Lead cross-functional incident response, root cause analysis, and develop high-quality documentation and runbooks.
  • Analyze recurring issues to advocate for product improvements and contribute to automation and knowledge-sharing initiatives.

Immuta is the Data Provisioning Company, helping organizations provision secure, governed data access at speed. Founded in 2015, it has $267 million in total funding, is trusted by Fortune 500 companies globally, and operates as a hybrid workplace with offices in Boston, Columbus, and College Park.

India

  • Integrate and automate security controls into CI/CD pipelines for continuous vulnerability scanning and secure software delivery.
  • Design, implement, and maintain secure Infrastructure as Code across GCP environments, enforcing IAM and network security policies.
  • Drive compliance and continuous auditing, acting as technical point for PCI-DSS and SOC 2 evidence collection.

Zact is a leading fintech innovator specializing in cutting-edge payments apps. They are a remote-first company with a focus on hiring in India, fostering a security-first engineering culture.

Canada

  • Collaborate with Development and Architecture teams to build complex and highly available cloud environments.
  • Provide Level 3 technical support for internal teams, customers, and partners.
  • Design, implement, and maintain a secure and scalable infrastructure platform.

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with their FHIR-based data liberation platform. They were #19 on Deloitte's Technology Fast 50 Ranking for 2024 and foster a culture of respect, inclusion, and diversity.