Source Job

• Own security technical controls including SIEM, vulnerability management, cloud hardening, and secrets management.
• Manage security-critical IT operations including endpoint hardening and SaaS app security.
• Drive security program and compliance by automating evidence collection and implementing technical controls.

CollegeVine deploys powerful AI agents in complex, regulated industries, starting with higher education to automate administrative workflows. The company is a venture-backed, fully remote startup with a diverse team based primarily in the US and worldwide.

• Resolve employee IT requests through Slack, Jira, and other support channels.
• Provision laptops, user accounts, access, and SaaS applications for onboarding, offboarding, and role changes.
• Build and maintain automations, integrations, and custom connections between business systems.

Array is a financial innovation platform providing credit and identity monitoring, privacy protection, and financial ads marketplace products. It is a remote-first company focused on high-performing individuals and a culture of continuous improvement and experimentation.

• Provide first-line IT support for hardware, software, and access issues across Windows, macOS, and mobile platforms.
• Manage user account provisioning, password resets, and access permissions within Microsoft 365 and macOS environments.
• Contribute to IT projects, onboarding/offboarding, and maintain documentation and inventory.

Interra Health is a healthcare technology company transforming the prescription journey for providers and patients, formed through the merger of DoseSpot, Arrive Health, and pVerify. They are a fast-growing, mission-driven team working at the intersection of software and healthcare.

• Provide escalated technical support for laptops, SaaS apps, and identity issues across the environment.
• Handle IT onboarding and offboarding, device provisioning, and access management.
• Drive automation and scripting projects to improve efficiency and consistency.

Blackpoint Cyber is a cybersecurity threat hunting, detection, and remediation company founded by former NSA cyber operations experts. The company is in hyper-growth mode with around 230 employees and a remote-first, small-team culture.

• Own day-to-day IT operations, providing hands-on support for hardware, software, and SaaS applications across the business.
• Manage identity and access, including onboarding, offboarding, and role-based permissions across all systems.
• Oversee cybersecurity initiatives, vendor management, and IT policy creation to support a growing startup.

Javvy is reimagining café favorites with better-for-you beverages that are craveable, convenient, and without compromise. They have scaled from a cult-favorite DTC brand into an omnichannel business expanding into major retail, with a fast-paced startup culture and a focus on building a loyal community.

• Handle and resolve daily tickets in Jira Service Management, providing technical support via Service Desk and Slack.
• Conduct onboarding and offboarding, managing user accounts, equipment, and access to corporate systems.
• Maintain knowledge base, monitor equipment, and participate in strategic IT projects with a focus on customer service.

Plata Card is a fintech company focused on innovative financial solutions. They have a supportive, high-tech team that values creativity and open communication, with offices in Georgia, Serbia, and Kazakhstan.

• Respond to incoming support requests via phone, email, and chat, logging all interactions in the ticketing system.
• Provide first-level technical support for desktops, laptops, software, Microsoft 365, Active Directory, and basic network issues.
• Escalate complex issues and ensure timely resolution, following up with customers to ensure satisfaction.

DYOPATH is an IT service company that provides technical support and solutions. The company has an award-winning culture with a L.O.V.E. philosophy, investing in employee development and fostering a respectful team environment.

• Manage endpoint devices, IT help desk, and SaaS tooling for a fully remote startup.
• Own user provisioning, access management, and security policy enforcement across macOS and Windows.
• Develop documentation and collaborate on infrastructure projects to support company scaling.

Aquia is a Veteran-founded digital services firm that helps the government modernize and secure its systems and processes. Recognized as the '#1 Best Remote Startup to Work For in 2025' and a certified 'Great Place to Work' for five years, the company prioritizes outcomes over outputs and supports work that benefits millions of Americans.

• Be the go-to person for IT helpdesk requests, diagnosing and providing support to staff.
• Manage onboarding/offboarding, deploy laptops and software, and maintain IT asset inventory.
• Oversee MDM systems, secure endpoints, and provide training on IT-related topics.

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, and more. We are a dynamic team of over 380 globally distributed members who thrive working remotely and are committed to opening financial services to everyone.

• Represent the security organization in customer-facing incidents, cases, and security-related calls.
• Own, triage, investigate, and respond to security matters, ensuring timely communication and resolution.
• Act as the primary point of contact for security matters, supporting both internal and external stakeholders.

ServiceNow provides an AI platform for business reinvention, helping 85% of the Fortune 500 work smarter and faster. The company fosters an AI-native culture where technology and talent are unstoppable together.

• Own the technical operations domain covering IT, security, DevOps, and infrastructure for an AWS-native platform.
• Build and lead a lean team, leveraging AI agents and tooling to automate DevOps, security, and compliance tasks.
• Partner with engineering leadership to ensure reliability, scalability, and HIPAA/CMS compliance in a regulated environment.

Spark Advisors builds healthcare technology for Medicare advisors, helping seniors navigate complex coverage. They are a fast-growing platform backed by Primary Ventures and Viewpoint Ventures, recognized as one of Inc. Magazine's Best Workplaces of 2025.

• Perform IT support services and manage support queries using a ticketing system.
• Maintain documentation and comply with organizational rules and change control procedures.
• Collaborate with fellow engineers in a team-oriented environment to facilitate rapid technical growth.

Atlas Technica provides IT management, user support, and cybersecurity services for hedge funds and other investment firms. Founded in 2016, the company has grown year over year and values ownership, execution, growth, intelligence, and camaraderie.

• Provide Tier 1-2 technical support for hardware, software, and network issues.
• Support Microsoft 365, Azure, and cloud services, managing user accounts and access controls.
• Assist with backup, recovery, disaster recovery, and security monitoring including EDR/XDR alerts.

M3 is a Japanese global leader providing innovative technology and research solutions to the healthcare industry. With over 5.8 million physician members globally and offices in multiple countries, it is a publicly traded company listed on the Tokyo Stock Exchange and Forbes Global 2000.

• Serve as a trusted L1 technical advisor for enterprise customers using Abnormal's Cloud Email Security, AI Security Agents, and SaaS Security solutions.
• Own and resolve inbound support tickets, including configuration issues, API-related questions, behavioral false positives, and threat investigations.
• Deliver timely customer updates, root cause analysis, and solution recommendations that build trust and confidence in the platform.

Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. 4,500+ enterprises trust our behavioral AI platform.

• Provide Tier 1 and 2 support, user account management, and helpdesk incident response across multiple channels.
• Set up and install workstation hardware and software, troubleshoot issues, and support remote end-users.
• Enforce IT security procedures, support network and physical security systems, and create knowledge base articles.

Sparksoft is a tech company that provides innovative IT solutions to government clients, aiming to revolutionize the way organizations work. With a focus on collaboration and innovation, the company has been recognized as a Great Place to Work and supports its team through comprehensive benefits and growth opportunities.

• Monitor security events and provide technical analysis on alerts
• Lead information security incidents as Incident Commander, developing response strategies and coordinating across teams
• Champion Samsara's cultural principles while delivering security guidance for incident response and insider threat initiatives

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations to harness IoT data for actionable insights and improved operations. They are a recently public company with a culture that encourages rapid career development and a focus on digitizing large sectors of the global economy.

• Lead office IT asset management, network infrastructure, and data security to ensure 99.9% uptime and full compliance.
• Serve as first line of technical support for all users, from field staff to executive leadership, driving rapid ticket resolution.
• Contribute to digital transformation by supporting data system migrations, field tool maintenance, and AI prototype testing.

StrongMinds is an award-winning nonprofit delivering community-led mental health programmes to hundreds of thousands of clients across Uganda, Zambia, and beyond. They are growing fast and data and technology are central to everything they do.

• Provide technical support and manage client onboarding and account access for financial and eCommerce systems.
• Collaborate with internal teams to improve IT processes, automation, and documentation.
• Work independently with strong communication skills to ensure client satisfaction and efficiency.

LedgerGurus is a remote outsourced accounting company specializing in eCommerce accounting. The company is employee-focused, has won "Best Business to Work for in Utah" several times, and offers flexible scheduling and a supportive work environment.

• Provide first-line IT support by managing helpdesk tickets and troubleshooting hardware, software, and network issues.
• Configure, deploy, image, maintain, and securely decommission end-user equipment using Workspace ONE.
• Manage IT onboarding and offboarding processes, including provisioning and deprovisioning user accounts and devices.

We are a world-leading, AI-powered workforce management platform for frontline industries. We operate in 10 countries and are backed by leading investors including Atomico, Goldman Sachs, and SoftBank.

• Respond to helpdesk tickets and resolve hardware/software issues for global employees.
• Monitor ticketing systems and communicate outages while following SLAs.
• Collaborate with the IT team and support technologies like Google Apps and Office 365.

Yelp is a community-powered platform that connects people with great local businesses through reviews and technology. We're a global, diverse team with offices worldwide, committed to authenticity and collaboration.