Provide first- and second-level remote IT support to resolve connectivity, device, and application issues.
Manage company devices through MDM with encryption, remote wipe, and security policy enforcement.
Run IT onboarding and offboarding including account setup, device provisioning, and access control.
Decimal is a franchise network of operator-owned accounting firms providing technology and infrastructure for independent accountants. They foster a flexible, inclusive remote culture with a passionate team.
Resolve Tier 1 and Tier 2 support requests efficiently, maintaining employee productivity through timely, customer-focused technical support.
Execute onboarding, offboarding, and access management in Okta, and administer the Mac fleet in Kandji.
Maintain IT asset inventory and lifecycle, and adhere to security and compliance processes for SOC 2, ISO 27001, and HIPAA.
Forma provides a global lifestyle benefits platform that enables companies to offer competitive benefits packages with more employee choice and flexibility. Forma serves hundreds of renowned companies and nearly 1 million employees worldwide, and has been recognized as a Great Place to Work.
Handle IT support requests via Slack and resolve hardware, software, and account issues for remote employees across macOS and Windows environments.
Manage user accounts and licenses in Microsoft 365, including Entra ID, Exchange Online, and SharePoint, while supporting SSO and MFA troubleshooting.
Support device onboarding and offboarding through Rippling MDM, and provide user-level support for core SaaS platforms like Slack, Zoom, and Jira.
Robots & Pencils is an applied AI engineering firm that designs and ships AI co-workers for enterprise operations. Founded in 2009, the company has delivery centers in Canada, the US, Eastern Europe, and Latin America, with teams averaging over 15 years of experience.
Run day-to-day IT help desk for ~75 employees, resolving 75+ tickets per week across software access, account provisioning, and laptop issues.
Own the full laptop lifecycle from vendor pricing to deployment and retrieval.
Build automations and internal tools using LLM APIs to streamline IT workflows.
Frontier is a subsidiary of Fresh Prints that helps companies build full-time, cross-functional teams abroad. The company is fully-remote with around 150 employees, mostly in India and the Philippines.
Own day-to-day IT operations and end user services across a globally distributed workforce, delivering exceptional support and managing hardware lifecycle.
Administer identity platforms including Google Workspace, AWS IAM, and SSO, implementing least-privilege access models and performing periodic access reviews.
Partner with Security, Compliance, and Legal to maintain secure operations aligned with SOC 2, ISO 27001, and PCI DSS, while building scalable processes from the ground up.
Hamsa is building the operating system for global finance through an AI-enabled Unified Ledger that connects the world's largest financial institutions. With $400B on platform in 2025 and backing from top-tier investors, our global team operates across the US, APAC, EU, and LATAM, scaling rapidly to reshape the financial system.
Own day-to-day IT support and endpoint operations for a distributed team.
Administer identity and access workflows in Okta and manage endpoint fleet with Workspace ONE.
Partner with Security and Engineering to build secure, low-friction internal systems.
LiveKit provides the infrastructure layer for real-time AI, enabling AI to see, hear, and speak. With over 300,000 developers and 5,000+ companies, they've raised $181M from top investors and are growing fast.
Serve as the first line of defense for internal IT operations, providing helpdesk support and managing user lifecycle workflows in a remote-first environment.
Oversee hardware asset tracking, software licensing audits, and coordinate remote device logistics for a growing global workforce.
Support strategic IT initiatives including SSO expansion, identity management automation, and SOC 2 compliance mapping.
Truelogic is a leading provider of nearshore staff augmentation services, delivering technology solutions to companies of all sizes. With a team of over 600 skilled tech professionals based in Latin America, they drive digital disruption by partnering with U.S. companies on impactful projects.
Provide Tier 1 IT support by troubleshooting hardware, software, SaaS applications, account access issues, and collaboration tools.
Manage end-to-end onboarding and offboarding processes, including account provisioning, access control, and device setup.
Oversee IT hardware lifecycle management, including inventory tracking, deployment, recovery, and asset record accuracy.
Our partner is looking for an IT Support Specialist based in the United States. You will join a fast-paced, mission-driven technology environment where reliable IT operations are essential to enabling highly distributed teams working across complex, security-sensitive environments.
Serve as the primary IT service desk contact, managing support requests from global employees.
Administer user lifecycle management, deploy workstations, and troubleshoot remote access solutions.
Leverage AI tools to analyze applications and build automations to streamline IT workflows.
Strike is a Bitcoin company that enables users to buy and sell bitcoin, pay bills, and borrow against their holdings. It operates in over 100 countries and is building a better financial system powered by Bitcoin, with a focus on a fast-paced startup culture.
Manage corporate IT systems and provide tier 1 & 2 troubleshooting for hardware and software in a remote environment.
Use Jira ticketing system to support staff and ensure security of data including MFA and SSO.
Support audio/video issues using Zoom and maintain inventory stock.
N-Power Medicine aims to reinvent clinical trials by integrating them with clinical practice to bring therapies to patients faster. It is a well-funded, rapidly growing company with a multi-disciplinary team that values generosity, curiosity, and humility.
Serve as the first point of contact for IT support, triaging tickets and resolving Tier 1/2 issues across macOS and Windows endpoints and SaaS tools.
Lead IT knowledge management by building structured documentation for human readers and AI assistants in Confluence and the helpdesk.
Grow into Tier 2 systems administration of Okta, Google Workspace, Slack, Atlassian, and other SaaS platforms.
Updater is a leading technology platform helping major brands acquire and retain customers at scale, transforming fragmented purchasing workflows into seamless automated experiences. The company has raised over $450 million from investors like SoftBank Capital and Vista Credit Partners, and fosters a culture of innovation and growth.
Provide advanced Tier 2 technical support for escalated issues, including macOS, networking, Google Workspace, and Microsoft 365.
Manage user onboarding, device setup, MDM tools like Jamf or Intune, and coordinate laptop logistics.
Act as the main client-facing point of contact, communicating solutions clearly and owning the full ticket lifecycle.
Solvo Global is a company that provides tech solutions in modern, fast-paced environments. They are a growing organization with a focus on remote work and startup culture, emphasizing high-quality client experience.
Administer Okta, Iru MDM, and Slack to manage identity, endpoints, and SaaS operations day-to-day.
Automate joiner-mover-leaver workflows and endpoint compliance to close security gaps proactively.
Document processes, write runbooks, and collaborate with security engineering for SOC 2 and ISO 27001 audits.
Supabase is an open source Firebase alternative that provides developers with a Postgres database, authentication, APIs, edge functions, and real-time subscriptions. We are a globally distributed team of 280+ members across 55+ countries, born-remote and open-source-first.
Administer Okta, implement SSO, manage onboarding/offboarding, and build automation workflows.
Optimize SaaS spend by monitoring license utilization and identifying rightsizing opportunities.
Provide IT support, manage user accounts, and enhance Mac experience for a remote team.
Zapier builds automation tools to make work more efficient and productive, helping millions of people build businesses. They are a remote-first company with a globally distributed team and a commitment to diversity and inclusion.
Manage device inventory and ensure smooth procurement and deployment for employees in Colombia.
Respond to IT support tickets and contribute to proactive maintenance and workflow improvements.
Provide IT onboarding training and handle employee termination processes with attention to audit and security.
Sezzle is a fintech company that revolutionizes shopping with interest-free installment plans, merging cutting-edge technology with seamless payment solutions. The company fosters an innovative and dynamic team culture, building a future focused on transforming the shopping experience for consumers and merchants.
Lead a globally distributed IT team managing SaaS environments, macOS endpoints, and security compliance.
Oversee core tools like Okta, Google Workspace, and Slack while driving strategic improvements autonomously.
Embed a security-first mindset and champion exceptional customer service for internal employees.
Lyra Health is the leading provider of mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of care and employs a distributed team across multiple countries with a focus on technology and operational excellence.
Provide Tier 1 & 2 support for macOS and Windows laptops, including hardware and software troubleshooting.
Use Jamf Pro and Workspace One to manage, configure, and secure devices; assist with Google Workspace tools.
Collaborate with U.S.-based IT and Security teams; participate in onboarding, offboarding, and documentation tasks.
GoGuardian provides award-winning K-12 learning solutions to promote effective teaching and student safety. The company is a mission-driven remote team with diverse employees focused on outcomes and continuous improvement.
Architect, secure, and optimize a globally distributed, remote-first endpoint ecosystem across Windows, macOS, iOS, and Android using tools like Intune and Jamf.
Drive zero-touch provisioning, automated software distribution, and enforcement of endpoint security baselines in partnership with SecOps.
Serve as an escalation point for complex issues, analyze root causes, and create documentation for compliance and SOPs.
Reltio provides a cloud-native Context Intelligence Platform that harmonizes data for enterprise AI. With over 200 clients and a distributed workforce, we foster a collaborative culture guided by values like Customer First and Better Together, having earned industry recognition for our technology and people.
Lead a distributed IT team and manage day-to-day IT operations, including hardware lifecycle, endpoint provisioning, and user support for a fully remote workforce.
Ensure compliance with HIPAA, SOC 2, and security policies by implementing access controls, endpoint security, and identity management.
Partner with Engineering, Security, Compliance, and HR to support organizational growth, security initiatives, and improve operational efficiency.
Vynca is a healthcare technology and services company focused on palliative care, advance care planning, and enhanced care management. It is a small, close-knit community guided by core values of excellence, compassion, curiosity, and integrity.
Own the technical infrastructure supporting day-to-day operations across internal tools, marketing tech, and workspace management.
Manage Monday.com workspace design, automations, and user onboarding across multiple brand boards and team workflows.
Administer the martech stack including subscription management, cost tracking, user provisioning, and tool integrations.
Valerie is a multi-brand company that manages internal tools, marketing technology, and workspace operations to scale brands. They operate as a startup or scale-up environment, currently growing the team with a focus on systems thinking and execution.