IT Support Specialist

OVERVIEW:

• Provides IT support, device management, and access control across Decimal's remote, cloud-first operations.
• Primary point of contact for day-to-day technical issues.

WHAT YOU'LL DO:

• Provide first- and second-level remote IT support via helpdesk, chat, or video.
• Manage company devices through MDM including security policy enforcement.
• Run IT onboarding and offboarding in coordination with HR.

WHAT WE'RE LOOKING FOR:

• Hands-on IT or systems administration experience in a remote environment.
• Experience with MDM and administering Google Workspace or Microsoft 365.
• Familiarity with role-based access, MFA, and endpoint security tools.

THE OFFER:

• Fully remote with equipment provided.
• Government benefits and HMO.
• Flexible company culture with management opportunities and ongoing training.