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Responsibilities:
- Provide Tier 1-2 technical support for hardware, software, and network issues.
- Support Microsoft 365 services, Azure resources, and cloud administration.
- Manage user accounts, security monitoring, and backup processes.
Qualifications:
- Solid understanding of Windows OS and networking fundamentals.
- Basic knowledge of Azure and modern cloud administration concepts.
- Strong troubleshooting and problem-solving skills.
Technology Environment:
- Microsoft 365, Azure / Entra ID, Active Directory, Intune.
- Endpoint management, EDR/XDR, and phishing response tools.
- Cloud-first infrastructure with focus on security and automation.
M3 Inc.
M3 is a Japanese global leader providing innovative technology and research solutions to the healthcare industry. With over 5.8 million physician members globally and offices in multiple countries, it is a publicly traded company listed on the Tokyo Stock Exchange and Forbes Global 2000.