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Responsibilities:
- Provide first-line IT support, manage helpdesk tickets, troubleshoot hardware, software, and network issues.
- Configure, deploy, and maintain end-user equipment using Workspace ONE.
- Manage IT onboarding and offboarding, asset management, and vendor coordination.
Requirements:
- 5+ years of IT support experience with end-user support and device lifecycle management.
- Proven expertise in MDM, endpoint security, and IT asset management.
- Strong communication skills and ability to work independently across US time zones.
About Us:
- We are a world-leading AI-powered workforce management platform for frontline industries.
- We operate in 10 countries and are backed by top investors.
- We champion diversity and inclusion, and offer competitive pay and benefits.
Job&Talent
We are a world-leading, AI-powered workforce management platform for frontline industries. We operate in 10 countries and are backed by leading investors including Atomico, Goldman Sachs, and SoftBank.