Provide Level 1 and Level 2 technical support to employees across a global distributed organization, troubleshooting hardware, OS, application, and access issues.
Manage the complete lifecycle of corporate endpoint devices including macOS and Windows, using modern MDM platforms like Kandji, JumpCloud, or Intune.
Support identity and access management, employee onboarding and offboarding, and workplace productivity tools such as Google Workspace, Slack, and Zoom.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience with 2–5 years of IT support experience.
Strong troubleshooting skills across macOS and Windows environments, with experience in endpoint management platforms.
Familiarity with identity and access management solutions, ITSM platforms, and modern workplace tools.

Benefits & Perks:

Competitive salary and annual bonus with medical coverage, life insurance, and vacation leaves.
Maternity and parental leave, hybrid & remote model with flexible working hours.
Tech & WFH stipends, new hire allowances, and developmental opportunities.

Learneo

Learneo is a platform of builder-driven businesses including Course Hero, CliffsNotes, LitCharts, Quillbot, Symbolab, and Scribbr. They attract and scale high growth businesses built by visionary entrepreneurs, supported by centralized corporate operations functions.

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