Handle and resolve daily tickets in Jira Service Management.
Provide technical support to employees via Service Desk and Slack.
Manage onboarding and offboarding processes, including account creation and equipment setup.

How You'll Contribute:

Maintain and update the knowledge base with standard procedures.
Monitor technical condition of equipment and office hubs.
Participate in strategic tasks and projects to improve IT processes.

Your Growth Opportunities:

Gain experience in an international distributed team.
Contribute to support process automation.
Develop skills in ITIL, MDM, and security platforms.

Plata Card

Plata Card is a fintech company focused on innovative financial solutions. They have a supportive, high-tech team that values creativity and open communication, with offices in Georgia, Serbia, and Kazakhstan.

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