Create an intuitive and user-friendly technology environment for your fellow Pomelos!
Be the primary IT support coverage during west coast hours for a team that's mostly remote, with folks working from our NYC and SF offices too
Run onboarding and offboarding for a distributed team: provisioning accounts, shipping devices, and recovering them when people leave

What you bring:

2+ years of experience in an IT support/operations role
Strong customer service and communication skills — you focus on end-user experience and empathize with users
Experience administering systems like Okta, Google Workspace, Slack, etc.

Why you should join our team:

Get in on the ground floor of a fast-moving, well-funded, and mission-driven startup that always puts the patient first
Learn, grow, and be challenged, and have fun with your team while doing it
We strive to create an environment where employees from all backgrounds are respected

Pomelo Care

Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. Our team of clinicians, technologists, operators, and problem-solvers is dedicated to making high-quality care more accessible for families nationwide.

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