Source Job

$85,000–$115,000/yr
US 16w maternity 16w paternity

  • Create an intuitive and user-friendly technology environment for your fellow Pomelos!
  • Be the primary IT support coverage during west coast hours for a team that's mostly remote, with folks working from our NYC and SF offices too
  • Run onboarding and offboarding for a distributed team: provisioning accounts, shipping devices, and recovering them when people leave

IT Support Customer Service Okta Google Workspace

20 jobs similar to IT Support Engineer

Jobs ranked by similarity.

US Global Unlimited PTO

  • Own day-to-day IT support and endpoint operations for a distributed team.
  • Administer identity and access workflows in Okta and manage endpoint fleet with Workspace ONE.
  • Partner with Security and Engineering to build secure, low-friction internal systems.

LiveKit provides the infrastructure layer for real-time AI, enabling AI to see, hear, and speak. With over 300,000 developers and 5,000+ companies, they've raised $181M from top investors and are growing fast.

Global

  • Provide first- and second-level remote IT support to resolve connectivity, device, and application issues.
  • Manage company devices through MDM with encryption, remote wipe, and security policy enforcement.
  • Run IT onboarding and offboarding including account setup, device provisioning, and access control.

Decimal is a franchise network of operator-owned accounting firms providing technology and infrastructure for independent accountants. They foster a flexible, inclusive remote culture with a passionate team.

Americas Unlimited PTO

  • Serve as the primary IT service desk contact, managing support requests from global employees.
  • Administer user lifecycle management, deploy workstations, and troubleshoot remote access solutions.
  • Leverage AI tools to analyze applications and build automations to streamline IT workflows.

Strike is a Bitcoin company that enables users to buy and sell bitcoin, pay bills, and borrow against their holdings. It operates in over 100 countries and is building a better financial system powered by Bitcoin, with a focus on a fast-paced startup culture.

$75,000–$90,000/yr
United States

  • Deliver outstanding Tier 1 and Tier 2 technical support through the IT service desk, troubleshooting hardware, software, and SaaS application issues.
  • Manage user lifecycle and access, including onboarding, offboarding, identity management, and endpoint support.
  • Administer and support a broad portfolio of cloud-based applications, creating documentation and identifying process improvements.

Form Health is a virtual obesity medicine clinic delivering physician-led, evidence-based care for obesity and related conditions. Founded in 2019, it is a venture-backed, mission-driven company partnering with employers and health plans to expand access nationwide, committed to a culture where every employee is valued.

US

  • Manage corporate IT systems and provide tier 1 & 2 troubleshooting for hardware and software in a remote environment.
  • Use Jira ticketing system to support staff and ensure security of data including MFA and SSO.
  • Support audio/video issues using Zoom and maintain inventory stock.

N-Power Medicine aims to reinvent clinical trials by integrating them with clinical practice to bring therapies to patients faster. It is a well-funded, rapidly growing company with a multi-disciplinary team that values generosity, curiosity, and humility.

Europe US

  • Manage identity and access across Okta, Google Workspace, and SaaS applications.
  • Oversee employee lifecycle, endpoint management, and hardware procurement.
  • Design and build secure automations using n8n, APIs, and scripting.

n8n is an open workflow orchestration platform built for AI, giving technical teams the freedom of code with the speed of no-code. With a diverse team of over 260 across Europe and the US, they foster a builder spirit and are backed by top investors.

US

  • Own day-to-day IT operations, providing hands-on support for hardware, software, and SaaS applications across the business.
  • Manage identity and access, including onboarding, offboarding, and role-based permissions across all systems.
  • Oversee cybersecurity initiatives, vendor management, and IT policy creation to support a growing startup.

Javvy is reimagining café favorites with better-for-you beverages that are craveable, convenient, and without compromise. They have scaled from a cult-favorite DTC brand into an omnichannel business expanding into major retail, with a fast-paced startup culture and a focus on building a loyal community.

Europe 4w PTO

  • Manage the full corporate hardware lifecycle, including procurement, device setup, inventory, and shipping.
  • Handle technical onboarding and offboarding, helpdesk support, and tool access management for 100+ services.
  • Support security basics, document work, and continuously improve IT processes and knowledge base.

Belkins Group is a vibrant ecosystem of services and products in the SalesTech and MarTech industries, evolving from an appointment-setting agency into a group with ambitious startups and innovative products. The company is an international remote team that values growth, curiosity, and commitment to excellence.

North America

  • Be the go-to person for IT helpdesk requests, diagnosing and providing support to staff.
  • Manage onboarding/offboarding, deploy laptops and software, and maintain IT asset inventory.
  • Oversee MDM systems, secure endpoints, and provide training on IT-related topics.

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, and more. We are a dynamic team of over 380 globally distributed members who thrive working remotely and are committed to opening financial services to everyone.

$95,000–$125,000/yr
US

  • Manage endpoint devices, IT help desk, and SaaS tooling for a fully remote startup.
  • Own user provisioning, access management, and security policy enforcement across macOS and Windows.
  • Develop documentation and collaborate on infrastructure projects to support company scaling.

Aquia is a Veteran-founded digital services firm that helps the government modernize and secure its systems and processes. Recognized as the '#1 Best Remote Startup to Work For in 2025' and a certified 'Great Place to Work' for five years, the company prioritizes outcomes over outputs and supports work that benefits millions of Americans.

$169,150–$233,000/yr
US 4w PTO

  • Lead a globally distributed IT support team across US, Finland, UK, and APAC, managing hiring, performance, and career development.
  • Drive AI-first ITSM transformation by migrating to Atomicwork and deploying AI-native ticket deflection and self-service workflows.
  • Own ITSM process design, governance, and SLA accountability across incident management, request fulfillment, and change management.

Oura empowers people to own their inner potential with award-winning products that track readiness, activity, and sleep. As a quickly growing company focused on health, they value team well-being and provide tools for best work.

India

  • Provide Level 1 and Level 2 technical support to employees across a global distributed organization, troubleshooting hardware, OS, application, and access issues.
  • Manage the complete lifecycle of corporate endpoint devices including macOS and Windows, using modern MDM platforms like Kandji, JumpCloud, or Intune.
  • Support identity and access management, employee onboarding and offboarding, and workplace productivity tools such as Google Workspace, Slack, and Zoom.

Learneo is a platform of builder-driven businesses including Course Hero, CliffsNotes, LitCharts, Quillbot, Symbolab, and Scribbr. They attract and scale high growth businesses built by visionary entrepreneurs, supported by centralized corporate operations functions.

Global

  • Lead a globally distributed IT team managing SaaS environments, macOS endpoints, and security compliance.
  • Oversee core tools like Okta, Google Workspace, and Slack while driving strategic improvements autonomously.
  • Embed a security-first mindset and champion exceptional customer service for internal employees.

Lyra Health is the leading provider of mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of care and employs a distributed team across multiple countries with a focus on technology and operational excellence.

$1,500–$2,000/mo
Colombia

  • Manage device inventory and ensure smooth procurement and deployment for employees in Colombia.
  • Respond to IT support tickets and contribute to proactive maintenance and workflow improvements.
  • Provide IT onboarding training and handle employee termination processes with attention to audit and security.

Sezzle is a fintech company that revolutionizes shopping with interest-free installment plans, merging cutting-edge technology with seamless payment solutions. The company fosters an innovative and dynamic team culture, building a future focused on transforming the shopping experience for consumers and merchants.

Colombia

  • Provide advanced Tier 2 technical support for escalated issues, including macOS, networking, Google Workspace, and Microsoft 365.
  • Manage user onboarding, device setup, MDM tools like Jamf or Intune, and coordinate laptop logistics.
  • Act as the main client-facing point of contact, communicating solutions clearly and owning the full ticket lifecycle.

Solvo Global is a company that provides tech solutions in modern, fast-paced environments. They are a growing organization with a focus on remote work and startup culture, emphasizing high-quality client experience.

US

  • Provide first-line IT support by managing helpdesk tickets and troubleshooting hardware, software, and network issues.
  • Configure, deploy, image, maintain, and securely decommission end-user equipment using Workspace ONE.
  • Manage IT onboarding and offboarding processes, including provisioning and deprovisioning user accounts and devices.

We are a world-leading, AI-powered workforce management platform for frontline industries. We operate in 10 countries and are backed by leading investors including Atomico, Goldman Sachs, and SoftBank.

India

  • Run day-to-day IT help desk for ~75 employees, resolving 75+ tickets per week across software access, account provisioning, and laptop issues.
  • Own the full laptop lifecycle from vendor pricing to deployment and retrieval.
  • Build automations and internal tools using LLM APIs to streamline IT workflows.

Frontier is a subsidiary of Fresh Prints that helps companies build full-time, cross-functional teams abroad. The company is fully-remote with around 150 employees, mostly in India and the Philippines.

US Unlimited PTO

  • Serve as a dedicated IT support technician managing high-volume tickets, meeting SLA targets, and handling intermediate-to-advanced troubleshooting across Mac OS and Windows.
  • Provision, configure, and maintain user laptops, workstations, and accounts; support client onboarding/offboarding and IT project deployments including MDM and network configurations.
  • Develop and maintain documentation, manage physical assets, and mentor junior team members while ensuring compliance with SOC2 and HIPAA.

We are on a mission to create a human-centric, innovative, next-generation world of IT. We disrupt the IT service industry by offering custom solutions to each individual client, and we are a growing company focused on bridging the gap between IT and people.

Australia Unlimited PTO

  • Provide escalated technical support for laptops, SaaS apps, and identity issues across the environment.
  • Handle IT onboarding and offboarding, device provisioning, and access management.
  • Drive automation and scripting projects to improve efficiency and consistency.

Blackpoint Cyber is a cybersecurity threat hunting, detection, and remediation company founded by former NSA cyber operations experts. The company is in hyper-growth mode with around 230 employees and a remote-first, small-team culture.

Canada Europe

  • Own Okta as the backbone of identity and access management, managing SSO integrations and directory hygiene.
  • Automate provisioning and deprovisioning workflows to ensure access is granted and revoked automatically.
  • Implement and evidence access controls for compliance with ISO 27001 and SOC 2 Type 2.

Upsun is a cloud application platform built for hybrid teams where AI agents write and test code. The company is a remote, global workforce with a multicultural team committed to open source and innovation.