Lead, coach, and develop a team of senior IT platform engineers, owning the full people management lifecycle.
Own delivery accountability across major IT programs including identity maturation, PAM deployment, and remote access modernization.
Partner with cross-functional leaders to translate complex technical risks into clear business direction.
Oura empowers individuals to understand their health through the Oura Ring and connected app, providing daily insights on readiness, activity, and sleep. It is a rapidly growing company with a global community, focused on employee well-being and innovation.
Own the vision and execution of IT operations, engineering, and infrastructure in a remote-first environment.
Lead and mentor high-performing teams in identity, endpoint management, and collaboration platforms.
Drive automation and AI-powered solutions to improve productivity and scalability.
Our partner is a fast-growing, remote-first technology company focused on AI and innovation. They have a collaborative culture and are scaling their IT operations to support a distributed workforce.
Own and execute the strategy for IT operations and engineering teams, including identity, endpoint management, and collaboration tools.
Drive technical roadmap and transparency programs to provide leadership visibility into IT quality, risks, and investments.
Partner with the CISO to ensure safety standards, and embed AI tools and automation to improve productivity and workflows.
Life360 keeps people close to the ones they love through a mobile app, Tile tracking devices, and Pet GPS tracker, serving 97.8 million MAUs across 180 countries. The company has more than 500 remote-first employees and fosters a mission-driven culture guided by values like transparency and high impact.
Own the end-to-end customer support experience, improving CSAT through AI-led operations and cross-functional escalation management.
Lead a global team across US, Europe, and Hyderabad, building culture and operational excellence.
Use data to advocate for customers, managing support health metrics and surfacing pain signals to leadership.
Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. With over 2,000 customers and a culture focused on innovation and human-first values, the company builds solutions for customer success, product experience, and community.
Lead the Remote Support and Systems Engineering teams, fostering a culture of accountability and continuous improvement.
Drive service quality by managing SLA performance, backlog health, and client satisfaction.
Mature ITIL-based Incident, Problem, Change, Request, and Major Incident Management processes.
We partner with growing, highly regulated organizations to provide secure, dependable IT environments. We are building a team of professionals who care about quality, ownership, and continuous improvement.
Lead, mentor, and develop a team of engineers and administrators managing enterprise productivity platforms.
Oversee 24x7x365 operational support, including on-call rotations and escalation management.
Act as senior technical escalation point for complex incidents and drive platform enhancements.
Cision is a global leader in consumer and media intelligence, engagement, and communication solutions. The company serves over 75,000 organizations, including 84% of the Fortune 500, and is committed to fostering an inclusive environment.
Own day-to-day IT support and endpoint operations for a distributed team.
Administer identity and access workflows in Okta and manage endpoint fleet with Workspace ONE.
Partner with Security and Engineering to build secure, low-friction internal systems.
LiveKit provides the infrastructure layer for real-time AI, enabling AI to see, hear, and speak. With over 300,000 developers and 5,000+ companies, they've raised $181M from top investors and are growing fast.
Lead a globally distributed IT team managing SaaS environments, macOS endpoints, and security compliance.
Oversee core tools like Okta, Google Workspace, and Slack while driving strategic improvements autonomously.
Embed a security-first mindset and champion exceptional customer service for internal employees.
Lyra Health is the leading provider of mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of care and employs a distributed team across multiple countries with a focus on technology and operational excellence.
Manage a group of assigned work requests and business process consulting projects.
Deliver webinars and workshops on ITIL, Project Portfolio Management, and Conversational AI.
Act as a solutions architect and assist clients with best practices for TeamDynamix adoption.
TeamDynamix provides technology solutions for IT service management, project portfolio management, and AI & automation. The company is remote-first with a flat structure and values diversity and inclusion.
Serve as the primary IT service desk contact, managing support requests from global employees.
Administer user lifecycle management, deploy workstations, and troubleshoot remote access solutions.
Leverage AI tools to analyze applications and build automations to streamline IT workflows.
Strike is a Bitcoin company that enables users to buy and sell bitcoin, pay bills, and borrow against their holdings. It operates in over 100 countries and is building a better financial system powered by Bitcoin, with a focus on a fast-paced startup culture.
Provide first-line IT support by managing helpdesk tickets and troubleshooting hardware, software, and network issues.
Configure, deploy, image, maintain, and securely decommission end-user equipment using Workspace ONE.
Manage IT onboarding and offboarding processes, including provisioning and deprovisioning user accounts and devices.
We are a world-leading, AI-powered workforce management platform for frontline industries. We operate in 10 countries and are backed by leading investors including Atomico, Goldman Sachs, and SoftBank.
Lead a world-class global support organization to resolve customer issues quickly and scale intelligently through AI.
Partner cross-functionally with Customer Success, Product, Engineering, and Technical Services to drive systemic improvements.
Use data and customer health metrics to advocate for customers and drive retention outcomes.
Gainsight is an AI-powered retention engine that helps customer-centric companies drive adoption and success. With over 2,000 customers and a strong focus on innovation, the company fosters a culture of collaboration, curiosity, and human-first values.
Lead the fullstack Switchboard team responsible for GitLab Dedicated's customer-facing control panel.
Hire and develop a high-performing team where team members can thrive and produce results with quality and speed.
Partner closely with Product and Design on the customer-facing control panel, including wireframes and UI direction.
GitLab is the intelligent orchestration platform for DevSecOps that helps organizations accelerate digital transformation. With over 50 million users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Lead helpdesk operations and define long-term strategy for IT support, ensuring SLA compliance and service quality.
Oversee hardware lifecycle, corporate software licenses, and network performance across macOS, Linux, and Windows.
Manage team through coaching, feedback, and structured knowledge sharing while collaborating with cross-functional teams.
JustMarkets is a financial services company with an internal IT infrastructure that supports secure access, device fleet management, and network reliability. They emphasize operational excellence and scalability, focusing on team development and cross-functional collaboration.
Create vision and objectives for IT transformation to achieve premier technology organization.
Ensure compliance with changing laws, manage cyber security policies, and protect the business.
Develop a team of IT professionals, setting goals and managing project loads for success.
Story Cannabis is a vertically integrated cannabis company founded in 2021 by industry veterans, operating across multiple states. The company values boldness, data-driven growth, and gratitude, with a focus on unity and growth.
Lead and coordinate major incident war rooms from initiation through service restoration, driving cross-functional collaboration.
Provide timely executive-level updates and maintain accurate incident documentation, leveraging AI tools for efficiency.
Participate in a 24x7 on-call rotational support model for enterprise production incidents.
Miratech is a global IT services and consulting company that helps visionaries change the world by supporting digital transformation for large enterprises. With nearly 1,000 full-time professionals and a 99% project success rate, they maintain a culture of relentless performance and operate in 25 countries worldwide.
Lead day-to-day Support operations, ensuring SLA adherence and quality standards across shift teams.
Manage incident response and operational bridges, standardizing escalation and problem management processes.
Drive continuous improvement through AI tools, process optimization, and stakeholder communication.
AB InBev is a leading global brewer and one of the world's top 5 consumer product companies, with over 500 beer brands. The Growth Group is an exceptional team focused on leveraging data and driving digital transformation, with a culture of innovation and growth.
Owning core internal IT stack and user lifecycle management with security team.
Managing Mac laptop fleet, zero-touch MDM, ensuring security standards.
Acting as trusted advisor for tooling requests and driving automation.
Upvest provides an Investment API that makes investing as easy as spending money, enabling fintechs and financial institutions to offer investment products. With over 270 employees from 70 nationalities, the company fosters a culture of ownership, autonomy, and inclusivity.
Manage day-to-day IT infrastructure and operational services, including networking, servers, cloud services, and endpoint management.
Lead and develop the IT Operations team, fostering accountability, collaboration, and continuous improvement.
Partner with Information Security to implement security best practices, disaster recovery, and business continuity capabilities.
Endeavour is a self-sustaining incubation platform for innovation within a larger ecosystem focused on sustainable infrastructure, developing energy, water, and waste treatment solutions. The company is a hub of change-makers with a strong sense of camaraderie, working to decentralize infrastructure and deploy profitable sustainable technologies.
Lead IT operations including system maintenance, upgrades, and new builds for business infrastructure.
Supervise and mentor direct reports while defining team metrics and managing vendor relationships.
Oversee office technology improvements and cybersecurity compliance across global teams.
Forward Financing is a financial technology company based in Boston, Massachusetts that unlocks capital for small businesses across America. Recognized as a Best Place to Work, the company has team members throughout the US, Dominican Republic, and Canada and is investing in employees, technology, and customer experience.