IT Technician
Remote regions
USBenefits
Unlimited PTO
Similar Jobs
See allLevel 1 Support Technician
DistantJob
US
Active Directory
Windows OS
Office 365
Service Desk Support Analyst
Integres, LLC
US
Windows
MacOS
Active Directory
IT Support Technician
Jobgether
US
Microsoft 365
Active Directory
Windows OS
Junior Systems Administrator
M3 Inc.
US
Windows
Networking
Azure
IT Technician
Strategic Growth Partners
US
Microsoft 365
Azure
Active Directory
Role & Responsibilities:
- Provide Tier 1 and 2 support including user account management and helpdesk incidents.
- Monitor and respond to support requests via email, phone, self-service, and walk-ups.
- Triage issues, replace parts, perform system upgrades, and basic deployments.
Required Experience:
- 0-3 years of IT support with understanding of user administration (RBAC).
- Excellent communication and customer support skills.
- Experience with Microsoft Technology Stack (Windows, AD, O365, Intune).
What We Offer:
- Competitive compensation and 401(k) with employer contributions.
- Flexible paid time off and hybrid ways of working.
- Comprehensive health coverage including medical, dental, vision, life, and disability insurance.
Sparksoft
Sparksoft is a tech company that provides innovative IT solutions to government clients, aiming to revolutionize the way organizations work. With a focus on collaboration and innovation, the company has been recognized as a Great Place to Work and supports its team through comprehensive benefits and growth opportunities.